Courtney Ziolkowski

Administrative Assistant/Office Manager with 7+ years of experience in office management and project coordination. Skilled in utilizing administrative skills to fulfill the responsibilities of the role.

• Property Management (see experience)
• Install Coordinator (see experience)
• Customer Service Representative
• Retail: Sales Associate, Nordstrom and Hollister

• Office Manager: run day to day office tasks such as: making sure all equipment and office fixtures were running properly, getting the mail, greeting visitors, handling shipping items – incoming and outgoing, refill postage & mailing supplies, managing building key cards, managing the directory with various information (i.e. employees, open communities, future communities, community codes, etc.), be the on-site contact for IT or vendors for system issue needs. I also assisted the executive leadership team with agenda requests, setting up meetings, plan off-site meeting events and company gathering, create POs, pay and code invoices for the division and sales offices, notarize grant deeds, order inventory for all departments. I also assisted with an office remodel by- setting up electricians to disconnect old cubicles and connect new ones, hire and work with AV company for meeting system installs, moving the key card entry system, check in with the construction company managers, set up storage and facilitate moving of furniture and disposing of old furniture.
• Install Coordinator: schedule jobs, work with the warehouse to make sure all supplies were available for install projects, putting together contracts and other install details for the installer, calculating installer pay, working with permitting company to pull permits, updating, and maintaining codebook, scheduling follow up or warranty calls with customers, collecting payment, answer customer service related calls, work closely with sales, install, and warehouse team to execute install projects, team lead for a year, come up with effective solutions for better processing.
• Property Management: answer phones, file, collect rent checks, deposit checks, enter payment information into system, help review contracts, manage COIs, manage maintenance representative’s schedule and calls, work with tenants on any suite issue that may arise, walk through empty suites, communicate important memos to the building tenants, check mail, back filled the Property Manager when they were out of the office for various periods of time, work closely with vendors on scheduling maintenance or appointments.