Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Fizer

Independence,Missouri

Summary

Enthusiastic Keyholder with more than 5 years of progressive experience. Organized, friendly and outgoing with exceptional communication and time management abilities.

Overview

13
13
years of professional experience

Work History

Sales Associate/ Key Holder

Chip’s Candy Factory
Independence, Missouri
08.2017 - 12.2021
  • Stock candy bins as needed
  • Provide excellent customer service
  • Trained new employees
  • Responsible for opening/closing store; Shut down POS register and deposit cash in bank
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Operated POS system to total purchases and receive and process cash and credit payments.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Completed store opening and closing procedures.
  • Opened inventory boxes and restocked shelves.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and mentored new employees.
  • Received and counted money.
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Counted out cash drawers and balanced totals.
  • Broke down boxes and disposed of trash.
  • Processed cash, credit, debit and check payments.

Retail Truck Processing and Handling Associate

Macy’s
Independence, Missouri
05.2016 - 05.2017
  • Unloaded new merchandise shipments, and prepared product for selling floor
  • Delivered new merchandise to appropriate department for placement on selling floor or stock area
  • Reorganized selling floor and stock areas
  • Participate as needed in selling floor recovery , including folding and hanging merchandise and restocking selling floor

Macy’s
Independence, Missouri
07.2015 - 01.2016
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.

Retail Sales Associate

07.2008 - 08.2014
  • Greeted and directed customers
  • Ssisted with on-line merchandise searches and ordering
  • Perated POS cash register system
  • Aintained dressing areas and display areas
  • Ook time off to take care of elderly parents

Sales Associate

Tree of Life Bookstore Independence
, Missouri
08.2007 - 06.2008
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Achieved perfect attendance and on-time record.

Education

Bachelor of Arts - Human Resources

Friends University

Skills

  • Sales Leadership
  • Computer Proficiency
  • Health and Safety Procedures
  • Flexible Work Schedule
  • Cash Handling and Reconciliation
  • Store Reset and Recovery
  • Employee Training
  • Willingness to Learn
  • Service-Oriented
  • Social Perceptiveness

Timeline

Sales Associate/ Key Holder

Chip’s Candy Factory
08.2017 - 12.2021

Retail Truck Processing and Handling Associate

Macy’s
05.2016 - 05.2017

Macy’s
07.2015 - 01.2016

Retail Sales Associate

07.2008 - 08.2014

Sales Associate

Tree of Life Bookstore Independence
08.2007 - 06.2008

Bachelor of Arts - Human Resources

Friends University

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Courtney Fizer