Courtney Benefiel
Esthetician
Great Falls,MT
Summary
Licensed Esthetician certified in skin care facials, waxing, peels, eyelash extensions, acne treatments and microdermabrasion. Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Childcare Assistant Teacher
Opportunity Encorporated
12.2023 - Current
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Engaged with children on individual basis to build positive relationships and promote learning.
Esthetician
Linda Michaels
09.2021 - 10.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and lash extensions.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
Customer Service Agent
Alaska Airlines
08.2014 - 11.2020
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
Education
Associates Degree - Esthetician
Montana Academy of Salons
Great Falls, MT06.2021
Skills
- Montana licensed esthetician
- Microdermabrasion expertise
- Skincare product knowledge
- Extractions and pore cleansing
- Customized skincare plans
- Sanitation maintenance
- Eyebrow shaping and tinting
- Eyelash extension application
- Eyelash lift and tint
- Excellent team player
- Retail Sales
Timeline
Childcare Assistant Teacher
Opportunity Encorporated
12.2023 - Current
Esthetician
Linda Michaels
09.2021 - 10.2023
Customer Service Agent
Alaska Airlines
08.2014 - 11.2020
Associates Degree - Esthetician
Montana Academy of Salons
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