COURTNEY BENITEZ
Assistant Director
Midlothian,TX
Summary
Dynamic Manager with extensive experience in the hospitality sector, demonstrating expertise in operational excellence and team leadership. Over the past several years, successfully managed multiple establishments, ensuring high standards of service and efficiency. Proficient in financial management and skilled in fostering effective communication among team members. Currently pursuing further education in business administration to enhance strategic capabilities. Committed to continuous improvement and ready to take on new challenges in an Assistant Director role.
Overview
4
4
years of professional experience
Work History
Manager
Tivertons
08.2024 - Current
- In the role of Manager at Tivertons, responsibilities include leading the operational team and ensuring the establishment runs smoothly
- This position requires effective communication and leadership skills to inspire team members and enhance customer experience
- Strategic planning and financial oversight are essential components of the role, aimed at achieving business objectives
- Responsible for maintaining high standards of service and operational efficiency
- Engaged in community outreach to promote brand visibility and customer engagement
- Implemented inventory management practices that optimized stock levels and reduced waste
Manager
La La Land
12.2021 - 12.2022
- As Manager at La La Land, the focus was on driving business growth while maintaining high standards of service
- This involved strategic planning, staff training, and implementing marketing strategies to attract new customers
- Building strong relationships with patrons and addressing their needs was pivotal in creating a loyal customer base
- Developed and executed marketing campaigns that significantly increased foot traffic and sales
- Trained and mentored a high-performing team, enhancing their skills and service capabilities
- Analyzed customer feedback to continuously improve service offerings
Manager of Operations
Cup of Alaska
01.2021 - 12.2021
- Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
- Oversaw daily operations, ensuring efficiency and effectiveness across all departments.
- Monitored progress by establishing plans, budgets and measuring results.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Education
BBA - Business Administration
Dallas College
Dallas, TX08-2028
Skills
- Team leadership
- Operational Excellence
- Financial Management
- Client Support
- Strategic planning
- Inventory Management
Timeline
Manager
Tivertons
08.2024 - Current
Manager
La La Land
12.2021 - 12.2022
Manager of Operations
Cup of Alaska
01.2021 - 12.2021
BBA - Business Administration
Dallas College
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