Summary
Overview
Work History
Skills
Timeline
Generic

Courtney Bond

Orlando ,F

Summary

Strategic hospitality leader with over a decade of experience managing multi-unit restaurant operations, fine dining, and high-volume concepts. Proven expertise in driving sales growth, launching new locations, optimizing guest experiences, and leading cross-functional teams. Adept at developing revenue-generating initiatives, managing budgets, and executing brand-aligned marketing and events. Committed to fostering leadership talent and aligning operational execution with organizational goals.

Overview

16
16
years of professional experience

Work History

Task Force Manager

Tavistock Restaurant Collection
06.2024 - Current
  • Enhanced team performance by implementing strategic planning and goal-setting initiatives.
  • Fostered a positive work environment by promoting teamwork, open communication, and professional development opportunities.
  • Collaborated closely with leadership on strategic planning initiatives.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Formulated policies and procedures to streamline operations.

Director of Marketing & Events

Cru Hospitality Group
05.2023 - Current
  • Collaborated with the Founder and CEO to develop and execute all marketing and event initiatives for the group.
  • Increased brand awareness, planned and executed events that drove customer engagement and loyalty, and collaborated with internal teams and external partners to achieve business objectives.
  • Championed the launch of off site catering and events department
  • Part of three concept openings and one re-brand within a year.

General Manager

Bouzy
11.2022 - 04.2023
  • Led management team and staff to increase sales with continuous motivation and education. Daily floor operations, management duties and vendor relations.
  • Oversaw restaurant opening and pre-opening procedures
  • Collaborated on the creation of group and event menus, marketing and events.

Manager

Timpano Hyde Park
01.2022 - 11.2022
  • Led management team and staff to increase sales with continuous motivation and education. Daily floor operations, management duties and vendor relations.
  • Successful operation of a revenue center
  • Average of 150-700 covers daily, 8+ million per year in sales

Assistant General Manager

OLIVIA
09.2019 - 07.2020
  • Led management team and staff to increase sales with continuous motivation and education. Daily floor operations, management duties and vendor relations.
  • Oversaw restaurant opening procedures and staff training for hostess, server assistants and servers
  • Pre-covid averaged $400k+ per month in sales and between 100-450 covers daily

Various Roles

Texas de Brazil
01.2010 - 11.2018

Marketing Manager / Texas de Brazil Corporate- Dallas, TX

  • Collaborated with Director of Marketing to develop and expand promotions, special events, and charity fundraisers. Oversaw email loyalty program which had over 2.1 million members by handling artwork, content, and scheduling along with reviewing analytics after each campaign. Assisted managers in creating contact lists and outreach plans for organizations, upcoming conventions, associations, and businesses, etc. along with training.
  • Training team for new restaurant openings and traveled to assist with off-site events and networking
  • Attended the 2018 Restaurant Leadership Conference on behalf of Texas de Brazil

Event Manager & Special Services / Texas de Brazil- Orlando, FL

  • Increased monthly event sales by aggressively following up on event inquiries along with outreach to tour groups, DMCs and meeting planners. Handled local referral program designed to increase revenue by creating and maintaining relationships with the hospitality alliance, residential properties and local businesses. Execution and planning of on-site events for 15+ guests and off-site events such as festivals, foodie events, galas, and tradeshows.
  • Average of 400-1400 covers daily, 10+ million per year in sales
  • Participated in 4-8 networking events per month with local CVB and associations such as Visit Orlando, FRLA, GMF, and Adrenaline Media

General Manager / Texas de Brazil- Tampa, FL

  • Led management team and staff of 69 to increase sales with continuous motivation and education. Daily floor operations, management duties and vendor relations.
  • Average of 100-700 covers daily, 5+ million per year in sales
  • Best Bevino Inventory rating in the company Q1-Q3 2015

Event Manager & Special Services / Texas de Brazil- Tampa and Orlando, FL

  • 2014 Event Manager of the Year

Server / Texas de Brazil- Baton Rouge, LA

  • Table management, upselling beverage selections and following 28 steps of service

Skills

  • Multi-Unit Operations Leadership
  • Strategic Marketing & Event Execution
  • Guest Experience Optimization
  • Inventory & Labor Cost Control
  • High-Volume Operations Management
  • Project planning

Timeline

Task Force Manager

Tavistock Restaurant Collection
06.2024 - Current

Director of Marketing & Events

Cru Hospitality Group
05.2023 - Current

General Manager

Bouzy
11.2022 - 04.2023

Manager

Timpano Hyde Park
01.2022 - 11.2022

Assistant General Manager

OLIVIA
09.2019 - 07.2020

Various Roles

Texas de Brazil
01.2010 - 11.2018