Courtney Dennison
Harrodsburg
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Worker
Commonwealth of Kentucky
04.2022 - Current
- Investigate allegations of child/adult abuse, neglect, and/or dependency/exploitation
- Complete detailed assessments based on investigative/ongoing case management work
- Make referrals to outside community resources to assist the family/adults/children with meeting identified needs for well-being, safety, and permanency
- Work closely with community partners such as law enforcement, school systems, counselors, shelters.
- Coordinates placement of children and provides post placement services to the family and advocacy for the individual
- As a multidisciplinary treatment team, participates in the development of treatment plans and discharge plans
- Performs professional evaluation of client progress in relation to treatment plan
- Investigates/verifies information, prepares court reports, provides testimony at court hearings and monitors conditions set by the court
- Maintains current and confidential case records
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Administrative Specialist
Commonwealth of Kentucky
01.2022 - 04.2022
- Performs administrative duties and coordinates work activities such as: schedules for staff, meeting preparation, notifications, tracking of inventory or building management
- Participates in the development and assists in the implementation of county specific procedures for day to day functioning, plans, organizes, checks or assists with work of other staff engaged in performing administrative duties
- Schedules meetings or phone conferences and communicates as needed with the community partners or the public concerning issues of the county; compiles, prepares and disseminates staff meeting minutes or other meetings as required
- Prepares correspondence regarding interviews, hiring information or memorandums to staff
- Interprets department policies or procedures for staff and general public; compiles information or reports as needed to analyze work load information utilizing the Workers Information System (TWIST) or Benefind as needed or required
- Completes time entry or serves as the back up for time entry runs error rate reports for time entry and trains office support staff on time entry or other office procedures as needed
- Maintaining current filing, logs or manuals as requested
- Organizing files as required by standards of practice or operation manual
- Updating, tracking and providing cases for internal/external reviews upon request for entities such as foster care review board
- Other duties as assigned
Police Telecommunicator
Commonwealth of Kentucky
09.2020 - 07.2021
- Answer radio and telephone calls (including 911 in designated areas)
- Gather and relay pertinent information from each communication; dispatching calls to police and other emergency management personnel
- Provide pre-arrival instructions during medical emergencies
- Operate the Computer Aided Dispatching system (CAD)
- Familiarity with Post region
- Utilize law enforcement systems nationwide to assist troopers and detectives with investigations ranging from traffic enforcement to major crime
Education
Bachelor of Science - Criminal Justice
Eastern Kentucky University
Richmond, KY05.2020
Skills
- Communication skills
- Case Management
- Child Protective Services
- NCIC
- LINK
- Multi-Line Phone Operation
- Efficient Data Management
- Analytical Reporting Skills
- Prioritization and Time Management
- Skilled in Conflict Mediation
- Proficient in High-Pressure Situations
- Strong Attention to Detail
- CPR, first aid, AED
- Courtroom Testimony Proficiency
- Microsoft Office
- Customer service
- Collaborative Teamwork
- Proficient in Handling Multiple Tasks
- Logical Reasoning Skills
- Emergency Dispatch Operations
- Proficient in Radio Operations
Accomplishments
Class Valedictorian at Telecommunicator Academy; Received a professional commendation from Kentucky State Police for exemplary work during a crisis
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Social Worker
Commonwealth of Kentucky
04.2022 - Current
Administrative Specialist
Commonwealth of Kentucky
01.2022 - 04.2022
Police Telecommunicator
Commonwealth of Kentucky
09.2020 - 07.2021
Bachelor of Science - Criminal Justice
Eastern Kentucky University
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