Courtney Dover
Fayette,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Homemaker
N/A
Fayette, AL
10.2019 - Current
- Maintained entire family's schedule and organized events.
- Coordinated appointments with medical professionals.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Facilitated transportation to and from appointments.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Developed and implemented care plans to meet individual needs.
Store Manager
Token
Guin, AL
02.2018 - 10.2019
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Server
Huddle House
Winfield, AL
06.2017 - 02.2018
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
GED -
Shelton State Community College
Tuscaloosa, AL 03.2015 - 03.2015
Timeline
Homemaker
N/A
10.2019 - Current
Store Manager
Token
02.2018 - 10.2019
Server
Huddle House
06.2017 - 02.2018
GED -
Shelton State Community College
03.2015 - 03.2015