COURTNEY E. PARKER
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Executive and HR Administrative Assistant
Alkemy X
08.2022 - Current
- Manage CEO's calendar, coordinate travel arrangements, prepare correspondence and contracts, and facilitate conference and state bar registrations
- Support office operations in Philadelphia and New York and assist in organizing company events
- Oversee Philadelphia office access, welcome visitors, and provide on-site client visit support
- Maintain digital employee records, assist in recruitment efforts, and provide ongoing benefit support
- Record time-off requests, facilitate onboarding and offboarding processes, and support performance review cycles.
Customer Service Specialist
Big Y World Class Market
07.2021 - 06.2022
- Supervised and directed customer service employees, overseeing workflow and ensuring adherence to established best practices
- Provided training and support to team members, leveraging expertise to enhance performance and productivity
- Resolved customer concerns and complaints, seeking management support when necessary.
Education
Human Resource Management Certificate -
Holyoke Community College
Holyoke, MA01.2022
BA, Fine & Performing Arts, Arts Management Concentration -
Massachusetts College of Liberal Arts
North Adams, MA01.2008
Skills
- Administrative Support and Office Operations: Calendar management, travel coordination, correspondence preparation, record maintenance, access management, client support
- HR Administration: Recruitment assistance, onboarding/offboarding coordination, time-off management, performance review support
- Event Coordination: Inventory management, business card coordination, event assistance
- Communication: Verbal and written communication, collaboration, problem-solving
Timeline
Executive and HR Administrative Assistant
Alkemy X
08.2022 - Current
Customer Service Specialist
Big Y World Class Market
07.2021 - 06.2022
Human Resource Management Certificate -
Holyoke Community College
BA, Fine & Performing Arts, Arts Management Concentration -
Massachusetts College of Liberal Arts
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