Courtney Gladney brings a wealth of experience in sales, social media management, and marketing, with a proven track record in building client relationships, optimizing social media strategies, and managing successful marketing campaigns. Experienced in technical direction and event management, Courtney is adept at ensuring client satisfaction and business growth through exceptional service and innovative solutions. My expertise in collaboration, planning, marketing, improving revenue, event planning, budget oversight, leadership, contract negotiation, and relationship building makes me an ideal candidate for the position of Director of In-House Promotions & Events.
Hi, I’m
Courtney Gladney
Germantown,TN
Summary
Overview
15
years of professional experience
Work History
Nolan Audio Video
Social Media Manager/Engagement & Account Executive
01.2023 - Current
Job overview
- Developed and implemented 23 social media strategies to enhance online presence and engagement
- Created, curated, and managed published content (images, video, written) across social platforms
- Monitored, listened, and responded to users in a 'social' way while cultivating leads and sales
- Analyzed key metrics and adjusted strategies to optimize performance
- Managed $10,000 a month marketing campaigns and day-to-day activities, including developing relevant content topics to reach target customers
- Developed a new website and marketing materials
- Built and maintained Fortune 500 client relationships, ensuring client satisfaction and business growth
- Acted as the primary point of contact for clients, addressing their needs and exceeding expectations
- Collaborated with internal teams to facilitate project completion and client satisfaction
- Ensured repeat business by delivering exceptional service and building strong client relationships.
ProductionOne
Account Manager / Live Events Technical Director
01.2021 - 01.2023
Job overview
- Managed social media accounts and engagement
- Analyzed key metrics and adjusted strategies to improve effectiveness
- Managed marketing campaigns and developed relevant content to reach target customers
- Led sales efforts for The Halloran, BPAC, and multiple Fortune 500 clients
- Advanced events with clients to ensure all A/V needs were met
- Handled marketing and invoicing clients for labor and A/V gear used for events
- Maintained open communication between production departments and clients
- Built and nurtured client relationships to ensure repeat business
- Acted as Technical Director/Show Producer on-site for events as needed
- Collaborated with internal departments to ensure successful event production
- Planned and executed large-scale events, ensuring seamless operations and client satisfaction
- Oversaw budgeting and financial planning for events, optimizing resources and improving revenue.
The Cannon Center
Technical Director/Manager
01.2019 - 01.2021
Job overview
- Operated, maintained, and safeguarded the technical assets of the theater
- Sold lighting and audio packages to clients renting the Cannon Center space to enhance events
- Procured equipment needed to upgrade the facility
- Set budget numbers for implementing capital improvements of the theater
- Built client relationships through social media and direct marketing
- Determined necessary technical supports (lighting, sound, staging, special needs) for events and performances
- Designed, set up, maintained, and operated lighting and sound systems for various productions, assisting guest designers and artists with technical matters
- Advised designers on technical specifications, costs, and equipment usage, supervising the implementation of approved designs
- Supervised and assisted with set and stage construction and management
- Assisted in recruiting, training, and assigning volunteer or paid technical staff for individual shows
- Oriented facility renters and visiting productions to safety, technical characteristics, and other operational areas; facilitated technical facility use for resident companies and renters
- Made sure contracts with incoming clients were upheld per terms. ensuring favorable relationship.
- Implemented cost-saving measures and optimized resource allocation to stay within budget constraints.
Big Shine Touring
Tour Manager/Production Manager
01.2010 - 01.2019
Job overview
- Managed $350,000 in tour finances Quarterly, including revenue and artist settlements
- Wrote reports and maintained records for sales of tour merchandise, ticket sales, and logistics costs
- Negotiated contracts with venues to meet artists' needs and wants
- Handled press and media interviews for each city
- Built strategic relationships with local organizations and businesses
- Coordinated logistics and event planning to ensure successful tour operations
- Oversaw budget oversight and financial management, ensuring profitability and cost control
- Provided leadership and direction to tour staff, fostering a collaborative and productive team environment.
Education
LeMoyne-Owen CollegeMemphis, TN
Some College (No Degree) from Business Administration And Management/ Marketing
University Overview
- Status: Sophomore
- GPA: 3.7
- Dean's List Spring 23, Fall 24, Summer 24 I & II
Skills
- Teamwork and Collaboration
- Content Creation
- Problem-Solving
- Attention to Detail
- Positive Attitude
- Event Management
- Brand Awareness
- CRM Management
- Sales proposal creation
Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Timeline
Social Media Manager/Engagement & Account Executive
Nolan Audio Video
01.2023 - Current
Account Manager / Live Events Technical Director
ProductionOne
01.2021 - 01.2023
Technical Director/Manager
The Cannon Center
01.2019 - 01.2021
Tour Manager/Production Manager
Big Shine Touring
01.2010 - 01.2019
LeMoyne-Owen College
Some College (No Degree) from Business Administration And Management/ Marketing
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