Courtney Hoffman

- Displayed strong track record of success by surpassing sales quotas and achieving national recognition as the top sales representative in Q1 2023 with 132% goal attainment.
- Focused on new account development, proactively qualifying healthcare professionals and expanding the territory’s provider databases.
- Maintained a portfolio of approximately 250 healthcare professionals by crafting weekly territory reports and plans of work in order to continue growing customer engagement.
- Educated healthcare professionals about lesser-known orphan disorders and influenced them to take action by learning how to appropriately treat patients within this disorder population.
- Leveraged Customer Relationship Management (CRM) platforms and contact knowledge by personally tailoring information in order to effectively persuade and present a compelling close.
- Operated within compliance guidelines and federal, state, and local laws and regulations.
- Conducted proper inventory control practices with pharmaceutical samples: safe storage at the indicated manufacturer recommendations, clear labeling, first in first out (FIFO), and keeping accurate records of inventory to comply with relevant regulations and standards.
- Identified and addressed unmet needs in the patient population, strategically positioning products to meet specific therapeutic gaps and change lives.

- Assisted surgeons to obtain FDA approval of an endoarterial biopsy product.
- Acted as support staff in operating room procedures by intubating, placing IV catheters, suturing, and handling components of the prototype medical device.
- Monitored subjects, prepared biopsy samples, and adhered to the Institutional Animal Care and Use Committee’s (IACUC) protocol and ethical standards throughout.
- Gained clinical healthcare experience under the supervision of the research’s Principal Investigator (PI): a nationally known pediatric cardiologist.

- Trained and managed a team of student teachers, enhancing their instructional skills and contributing to improved academic performance among students.
- Developed and conducted comprehensive training programs for new employees by utilizing adult learning principles, ensuring they were well-equipped to deliver effective instruction and support.
- Taught a full spectrum of chemistry courses, from introductory to advanced levels, resulting in high student engagement and academic success amongst students of varying ages.
- Created lesson plans and applied instructional design models, specifically Bloom’s Taxonomy, in order to ensure information was conveyed as efficiently as possible within the class time allotted.