Courtney L. Werner
Pickerington,OH
Overview
6
6
years of professional experience
Work History
Product Safety Coordinator
Bath And Body Works, Limited Brands
New Albany, OH
08.2019 - Current
- Applied and maintained up to date knowledge of EC regulation 1223/09 to ensure products were EU compliant
- Assembled and evaluated an average of 15-20 cosmetic product safety reports per week
- Orchestrated projects to improve record-keeping and communication within the global safety team
- Assessed formulas to confirm formula, label and product acceptability
- Resolved technical problems, improved operations and provided exceptional support for toxicologist and cross-functional partners
- Responded to 10-30 safety/product integrity customer inquires per week forwarded by Customer Care Center
- Assisted with training and on-boarding of new team members
Microbiology Intern/Lab Technician
Food Safety Net Services
Columbus, OH
05.2018 - 07.2019
- Aseptically performed quantitative and qualitative tests for food-borne pathogens including, but not limited to: E. coli, Listeria, Salmonella and Shigella
- Upheld quality standards consistent with an ISO-accredited laboratory
- Large scale media production
- Maintained laboratory equipment and procedures by daily monitoring temperature, scales, testing environment and inoculating control organism
- Analyzed, recorded and communicated results accurately
Happy Ambassador
BARK
Columbus, OH
05.2018 - 07.2019
- Communicated with 15-20 customers per hour on a variety of social platforms including: email, text, chat and phones
- Maintained up-to-date knowledge on company products and policies
- Resolved customer concerns patiently and empathetically
- Increased customer satisfaction by resolving product issues
Undergraduate Student Researcher
The Ohio State University
Columbus, OH
01.2018 - 08.2018
- Performed transposon mutagenesis of Rhodobacter sphaeroides to understand carbon assimilation
- Evaluated and documented data in organic chemistry and microbiology
- PCR Techniques
- Cultivated anaerobic bacteria
- Presented research at forums
- Appeared in a video discussing research that was posted in The Ohio State University's Department of Chemistry website
Education
Bachelor of Science - Microbiology
The Ohio State University
Columbus, OH2018
Timeline
Product Safety Coordinator
Bath And Body Works, Limited Brands
08.2019 - Current
Microbiology Intern/Lab Technician
Food Safety Net Services
05.2018 - 07.2019
Happy Ambassador
BARK
05.2018 - 07.2019
Undergraduate Student Researcher
The Ohio State University
01.2018 - 08.2018
Bachelor of Science - Microbiology
The Ohio State University
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