Applied and maintained up to date knowledge of EC regulation 1223/09 to ensure products were EU compliant
Assembled and evaluated an average of 15-20 cosmetic product safety reports per week
Orchestrated projects to improve record-keeping and communication within the global safety team
Assessed formulas to confirm formula, label and product acceptability
Resolved technical problems, improved operations and provided exceptional support for toxicologist and cross-functional partners
Responded to 10-30 safety/product integrity customer inquires per week forwarded by Customer Care Center
Assisted with training and on-boarding of new team members
Microbiology Intern/Lab Technician
Food Safety Net Services
Columbus, OH
05.2018 - 07.2019
Aseptically performed quantitative and qualitative tests for food-borne pathogens including, but not limited to: E. coli, Listeria, Salmonella and Shigella
Upheld quality standards consistent with an ISO-accredited laboratory
Large scale media production
Maintained laboratory equipment and procedures by daily monitoring temperature, scales, testing environment and inoculating control organism
Analyzed, recorded and communicated results accurately
Happy Ambassador
BARK
Columbus, OH
05.2018 - 07.2019
Communicated with 15-20 customers per hour on a variety of social platforms including: email, text, chat and phones
Maintained up-to-date knowledge on company products and policies
Resolved customer concerns patiently and empathetically
Increased customer satisfaction by resolving product issues
Undergraduate Student Researcher
The Ohio State University
Columbus, OH
01.2018 - 08.2018
Performed transposon mutagenesis of Rhodobacter sphaeroides to understand carbon assimilation
Evaluated and documented data in organic chemistry and microbiology
PCR Techniques
Cultivated anaerobic bacteria
Presented research at forums
Appeared in a video discussing research that was posted in The Ohio State University's Department of Chemistry website
<ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health<ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health