Courtney Grothaus
Omaha,Nebraska
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Affiliate Relations Manager
Fusion Workforce Solutions
04.2024 - Current
- Built a high-performing team of supplier partners through effective sourcing, recruitment, onboarding, and talent development.
- Enhanced customer satisfaction by resolving disputes, maintaining open lines of communication, and ensuring high-quality customer service.
- Developed and maintained relationships with customers and suppliers through account development
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities..
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Utilized marketing to attract new customers and promote business.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Implemented customer feedback processes to gather insights, using this information to guide strategic planning and decision-making.
- Maintained positive customer relations by addressing problems head-on and providing successful solutions.
Corporate Recruitment Manager
Fusion Medical Staffing
06.2021 - 04.2024
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
- Built strong relationships with hiring managers through consistent communication, resulting in better understanding of their needs and more efficient candidate selection.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Streamlined recruitment process by implementing a centralized applicant tracking system, reducing time-to-hire and improving candidate experience.
- Developed comprehensive job descriptions for various positions, attracting high-quality candidates and ensuring a smooth onboarding process.
- Conducted thorough interviews and assessments to identify top talent, ultimately increasing employee retention rates within the company.
- Managed recruitment team and trained and mentored new employees.
- Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
Corporate Recruiter
Fusion Medical Staffing
04.2019 - 06.2021
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Increased offer acceptance rate by conducting thorough pre-screening interviews and effectively selling company culture and benefits.
- Improved candidate experience through timely communication, providing feedback, and maintaining transparency throughout the hiring process.
- Collaborated with hiring managers to understand job requirements and expectations.
- Continuously refined recruitment strategies by staying informed of industry best practices and incorporating innovative tools and technologies.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Operated and maintained applicant tracking and candidate management systems.
Healthcare Recruiter
Fusion Medical Staffing
07.2016 - 04.2019
- Enhanced client satisfaction and candidate experience with timely placements of top-tier healthcare professionals in various positions.
- Developed strong relationships with travelers to understand their unique needs and provide solutions accordingly.
- Maintained comprehensive knowledge of industry trends, market conditions, and competitor activities to maximize recruitment success.
- Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and increased referral rates.
- Negotiated competitive compensation packages on behalf of travelers while maintaining cost efficiency within budgetary constraints.
Store Manager
Bath & Body Works
10.2007 - 07.2016
Store Manager
Abercrombie & Fitch Co.
01.2004 - 10.2007
Education
Bachelor of Science - Business Management & Apparel/Textile Design
Northwest Missouri State University
Skills
- Team Leadership
- Relationship Building
- Customer Relations
- Communication and people skills
- Detail oriented
- Strong organizational and time management skills
- Computer skills
- Exhibit high level of personal accountability
- Results driven mentality
- Problem-solving abilities
- Verbal and written communication
- Negotiation
- Sales management
Certification
- PHR - currently in-progress
Timeline
Senior Affiliate Relations Manager
Fusion Workforce Solutions
04.2024 - Current
Corporate Recruitment Manager
Fusion Medical Staffing
06.2021 - 04.2024
Corporate Recruiter
Fusion Medical Staffing
04.2019 - 06.2021
Healthcare Recruiter
Fusion Medical Staffing
07.2016 - 04.2019
Store Manager
Bath & Body Works
10.2007 - 07.2016
Store Manager
Abercrombie & Fitch Co.
01.2004 - 10.2007
- PHR - currently in-progress
Bachelor of Science - Business Management & Apparel/Textile Design
Northwest Missouri State University
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