Courtney Marie Hernandez
Rancho Cucamonga,CA
Summary
Dynamic RDAEF2 with extensive experience at Barsoum Dental of Upland, excelling in restorative procedures and patient education. Known for efficient sterilization techniques and fostering long-term patient relationships. A quick learner and team player, I consistently implement best practices to enhance patient comfort and care quality.
Overview
17
17
years of professional experience
1
1
Certification
Work History
RDAEF2
Barsoum Dental of Upland
Upland, California
05.2024 - Current
- Perform restorative procedures including fillings, crowns, and bridges.
- Educated patients on oral hygiene practices and preventive care techniques.
- Explained procedures, answered questions and administered additional pain relief to help patients feel comfortable.
- Took x-rays to identify areas of decay or other abnormalities in the mouth.
- Kept patient information confidential and respected patients rights to privacy.
- Collaborated with other EF's to coordinate comprehensive patient care.
- Assisted with the placement of implants and orthodontic treatments.
- Kept up-to-date on advances in dentistry by attending seminars and conferences.
- Developed long-term relationships with patients through excellent customer service skills.
- Ensured all safety protocols were met when performing any type of procedure.
- Took impressions for dental appliances and sent prosthesis to outside dental labs.
- Performed cosmetic dentistry procedures, including veneers, and bonding, to enhance patients' smiles and confidence.
RDAEF2
RCDC- Rancho Cucamonga Dental Care
Rancho Cucamonga, California
09.2023 - 04.2024
- Performed restorative procedures including fillings, crowns, and bridges.
- Educated patients on oral hygiene practices and preventive care techniques.
- Utilized digital imaging systems for accurate diagnostics and treatment planning.
- Collaborated with dentists to ensure effective patient care delivery.
- Implemented infection control protocols to ensure a safe clinical environment.
- Explained procedures, answered questions and administered additional pain relief to help patients feel comfortable.
- Kept up-to-date on advances in dentistry by attending seminars and conferences.
Registered Dental Assistant
Assure Dental of Ontario
Ontario, California
09.2020 - 08.2023
- Assisted dentists during examinations and procedures to ensure patient comfort.
- Prepared treatment rooms with necessary tools and supplies for efficient workflow.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Sterilized instruments and maintained cleanliness to comply with safety standards.
- Collaborated with team members to improve office operations and patient experiences.
- Supported inventory management by tracking supplies and placing orders as needed.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Registered Dental Assistant
Amin-Salvi Dental
Rancho Cucamonga, USA
08.2018 - 03.2020
- Open up the back lab
- Check Lab Cases
- Check that Notes were completed
- Turn everything on
- Run water lines for 2 minutes
- Set up operators rooms for the patients
- Set up Medit scanner for upcoming patients
- Assist in all procedures including; Implants, Oral Surgery, Endo, Crown preps, Fillings, Dentures.
- Break down rooms, turn everything off.
- Log out of all computers.
- Maintain AED
- Maintain First Aid Kit
- Maintain RDC badges
- Clean Water Lines
- Clean Vacuum lines
- Change all traps
- Keep materials updated, stock office, order supplies.
Registered Dental Assistant/Front Office Manager
Dr. Judy Tiffany
Dana Point, USA
05.2018 - 08.2018
- I was the only employee on staff at this office for 2 months. I ran the front completely as well as the back.
- I assisted in crown preps, fillings, prophys. I took x-rays. I treatment planned. I answered all calls. I billed insurance. I collected payments. I entered payments.
Registered Surgical Dental Assistant
Cunning Dental Group
Montclair, USA
12.2016 - 04.2018
- Turn on and fill autoclave, fill ultra sonic tank, set up sterilization area.
- Set up room, turn computer on, bring up CT Scan previously taken on Pt., open sterile drapes and set them up. Drop instruments and set them up accordingly, set up implant machine, set up cautorizer, set up oxygen, set up sedation meds.
- Seat pt, make sure they followed pre op instructions, prep them for what they will experience during and after procedure.
- Assist in 6/8 handed dentistry in the All On 4 procedure where we sedate patient, numb patient, remove all teeth, open flap surgery along the whole arch, mark the sinus on upper and the nerve on the lower, reduce 3-6 mm of bone to that point, place 4-6 implants per arch. Place accurate abutment on implants. White caps placed until we bring patient out of sedation. Blue mouse impression taken using the previously made denture as a tray to mark implant placements, access holes created in denture. Copings placed on abutments, Acrylic pick up impression done, lab cleaned up excess material outside of the mouth. Seated Transitional All On 4 Prosthesis. VPS used for plugs.
- Dismissed Pt to driver in ambulatory state with post care instructions.
- Discussed all RX's with pt.
- Assisted in all post op visits and all try in visits inclusing the final seat of the final prosthesis.
- Assisted in Start appointments which are the preop procedure for the All On 4.
- Closed down all rooms, and tv's, and cleaned all instruments. Disposed of biohazard waste, disposed of sharps, cleaned yanker containers.
Registered Dental Assistant, Scheduling Coordinator
Dr. Jeffrey L. Cohen
, USA
01.2015 - 12.2016
- Turn the phone service off.
- Answer all messages and emergencies.
- Confirm patients 2 days in advance.
- Check Insurance benefit coverage for next 2 days of appointments.
- Check the acuracy of scheduled Tx for the next 2 days of appointments.
- Make sure the pt. has a signed tx plan on the procedures scheduled for the next 2 days.
- Make sure the cleanings scheduled are in an acurate time frame according to benefit coverage and diagnosed time frame.
- Make sure all patients are aware of estimated out of pocket cost before walking into the office.
- Fill all holes in the schedule for upcoming days.
- Fill last minute cancellations.
- Coordinate the schedule to flow in a smooth, yet productive order.
- Assist in Filling's, Crown Prep's, and Cement Procedures.
- Clean rooms, sterilize instruments, set up for the next procedure.
- Clean several types of burs, sort burs, set up burs for procedures.
- Collect payments via check, cards, or cash.
- Apply payments to patients account after payments have been made.
- Log payments in a log book.
- Tx plan all appointments, give pt's a clear view of what to expect as far as out of pocket cost for the next appointment before they leave.
- Take out trash
- Close up the laberatory; run the last instruments, drain the ultrasonics, turn off all machinery, turn off the pumps. Turn off the lights and radio.
- Profficient in EagleSoft Dental Software.
- Profficient in Sirona Schick Digital Imaging.
- Profficient in Revenue Well Patient Communication
- Profficient with dealing with Trojan and PPO Insurance Companies.
Registered Dental Assistant
Dr. Vijaya Cherukuri
Ontario, USA
04.2014 - 12.2014
- Turned on all operatory computers, along with front office computers.
- Turned on the phone lines and answered messages.
- Started the coffee for patients.
- Checked insurance eligibility and benefits.
- Confirmed patients.
- Ran lines.
- Set up operatory rooms.
- Seated patients.
- Assisted with RCT's, Crown Prep's, and Fillings.
- Sterilized instruments, cleaned rooms, set up rooms.
- Collected payment for services
- I work really well with Dentrix for charting, notes, images, and patient account information.
- I work really well with Dexis for digital x-rays.
Registered Dental Assistant
Artistic Smiles
Orange, USA
11.2013 - 04.2014
- Turned on all operatory computers, TV's, and air/water switches
- Set up the rooms for first few patients.
- Reviewed all charts and filled out routing slip for all patients that day
- Sat patient and reviewed medical history, set up instruments for related procedure, took blood pressure, gave handoff of patient to the doctor before going into the room.
- Assisted with administering anesthetic and administered N2O if necessary or desired.
- Assisted throught the procedure using 4handed dentistry techniques.
- Gave post op instructions and went over prescriptions if necessary and dismissed the patient.
- Assisted with oral surgery such as Implant placement, Sinus lifts, and complicated extractions.
- Assisted with RCT's, Crown Prep's, and Fillings.
- Wrote notes for all patients I saw in the day before the day is closed.
- Sterilized Instruments, cleaned rooms, set up rooms.
- Fabricated numerous temporarys including anteriors and bridges.
- Designed crowns on a Cerec machine.
- Hand painted and baked and glazed permanent crowns.
- Recemented temporary crowns.
- Make bleaching trays, temporary and permanent retainers, and models.
- Take impressions
- I work really well with EagleSoft for charting, notes, messaging, patient prescriptions, patient arrival alerts, patient account information, etc.
- I work really well with digital x-rays and the gallileo as well.
Registered Dental Assistant
Dr. Peter C. Yanes
Rancho Cucamonga, USA
08.2012 - 11.2013
- Turn on suctions
- Run the water lines in the morning and before each procedure
- Set up the trays for the days appointments
- Take x-rays
- Seat patients
- Assisting in crown and bridge prep procedures
- Assisting in filling procedures
- Assisting in root canal therapy procedures
- Assisting in delivery procedures
- Coronal polishing
- Writing up charts
- Profficient in Softdent Programing
- Profficient in Quick Vision Programing
Consumer Products Representative
Ashtel Dental
Fontana, USA
01.2012 - 08.2012
- Took sales calls
- Made Cold calls
- Got repeat sales
- Took payments and customer information on Quickbooks
- Created invoices and filed them accordingly
- Met sales quota
- Worked with Dentists with Visteo Digital Sensors
Dental Assistant
Alpez Family Dentistry
Chino, USA
04.2011 - 05.2011
- Prepared trays for various procedures
- Disinfected & Re-stocked operatories
- Assisted dentist with prep procedures
- Assisted dentist in crown and bridge cementation
- Assisted dentist with ultra sonic scaling
- Greeted and seated patients
- Sorted and Filed Payments
- Scheduled appointments
- Managed phone calls
Customer Service Supervisor
TJX
Dublin, USA
08.2008 - 09.2010
- Coordinated the break and lunch schedule for the workers and my fellow employees.
- Filled the cash drawers.
- Made sure each register had needed materials: bags, pens, credit apps, fundraisers for certain organizations.
- Cleaned the front desk.
- Answered the phones.
- Made sure the front desk had enough cahiers and the building had enough "clean up" cahiers.
Education
RDAEF2 - Dentistry
Loma Linda University
Loma Linda, CA06-2023
RDA - Dentistry
American Career College
Ontario, CA01.2011
High School Diploma -
Lincoln High School
Stockton, CA06-2008
Skills
- Sterilization Technique
- Aspirating Technique
- Quick Room Set-Up
- Fast Learner
- Independent
- Efficient
- Responsible
- Punctual
- Team Player
- Social
- Friendly
Certification
* RDAEF2
* RDA
* Infection Control
* HIPAA
* CPR
* Coronal Polishing
* Pit and Fissure Sealants
* X-Rays
* Perfect Attendance Certificates
* Honor Roll Certificates
* RDA
* Infection Control
* HIPAA
* CPR
* Coronal Polishing
* Pit and Fissure Sealants
* X-Rays
* Perfect Attendance Certificates
* Honor Roll Certificates
Timeline
RDAEF2
Barsoum Dental of Upland
05.2024 - Current
RDAEF2
RCDC- Rancho Cucamonga Dental Care
09.2023 - 04.2024
Registered Dental Assistant
Assure Dental of Ontario
09.2020 - 08.2023
Registered Dental Assistant
Amin-Salvi Dental
08.2018 - 03.2020
Registered Dental Assistant/Front Office Manager
Dr. Judy Tiffany
05.2018 - 08.2018
Registered Surgical Dental Assistant
Cunning Dental Group
12.2016 - 04.2018
Registered Dental Assistant, Scheduling Coordinator
Dr. Jeffrey L. Cohen
01.2015 - 12.2016
Registered Dental Assistant
Dr. Vijaya Cherukuri
04.2014 - 12.2014
Registered Dental Assistant
Artistic Smiles
11.2013 - 04.2014
Registered Dental Assistant
Dr. Peter C. Yanes
08.2012 - 11.2013
Consumer Products Representative
Ashtel Dental
01.2012 - 08.2012
Dental Assistant
Alpez Family Dentistry
04.2011 - 05.2011
Customer Service Supervisor
TJX
08.2008 - 09.2010
RDAEF2 - Dentistry
Loma Linda University
RDA - Dentistry
American Career College
High School Diploma -
Lincoln High School