Courtney Mingo Sr

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Onboarded new employees with training and new hire documentation.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

I am the supervisor for a group of working with about 10 men a day,we go and provide lawn services for varies of cities in the state of florida!

• Evaluated staff performance and provided coaching to address inefficiencies.
• Boosted team performance by developing customer service training materials and conducting service training.
• Achieved results by working with staff to meet established targets.
• Developed and implemented customer service policies to enhance satisfaction
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
• Evaluated staff performance and provided coaching to address inefficiencies
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
• Evaluated employee performance and coached and trained to improve weak areas.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.