Courtney S. James
Boulder,CO
Summary
I am a enthusiastic and reliable employee who is skilled in anticipating customer/patient needs, addressing complaints and resolving issues in a timely manner. I am able to maintain focus and always keep a positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Zoe MaMa
05.2023 - 08.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
John's Place
05.2022 - 08.2022
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in training new host staff, and sharing best practices for maintaining a professional demeanor and efficient work habits.
Assistant Floral Manager
The Flower Shop Of Chicago
05.2018 - 08.2021
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
- Consistently provided excellent customer service, resulting in a high rate of repeat business and positive word-of-mouth referrals.
- Maintained a clean and organized work environment, ensuring compliance with safety standards and regulations.
Education
Bachelor of Science - Pre-Medicine & Psychology
University Of Colorado Boulder
Boulder, CO05.2025
High School Diploma -
Depaul College Prep
Chicago, IL05.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Interpersonal Skills
- Excellent written and verbal communication
- Time Management
- Thorough record keeping
- Personal experience with those who have various mental illnesses
- Memory retention
Timeline
Server
Zoe MaMa
05.2023 - 08.2023
Hostess
John's Place
05.2022 - 08.2022
Assistant Floral Manager
The Flower Shop Of Chicago
05.2018 - 08.2021
Bachelor of Science - Pre-Medicine & Psychology
University Of Colorado Boulder
High School Diploma -
Depaul College Prep
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