Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtni Humphries

Nicholasville,KY

Summary

Determined job seeker with experience in different work environments. Comfortable working alone or in teams to accomplish daily tasks while bringing an empathetic and ambitious personality. Interested in a career that involves helping others.

Overview

5
5
years of professional experience

Work History

Office Manager

Stable Recovery
Lexington, KY
08.2022 - 01.2024
  • Provided training to new hires on office policies and procedures.
  • Organized company events including holiday parties, program building activities, and fundraising.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained filing system for records, correspondence and other documents.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Answered phone calls, responded to emails, created spreadsheets to track program data, created monthly newsletter, managed and filed mail.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Educated residents on addiction, recovery, coping skills, and community resources.
  • Encouraged residents to take responsibility for their recovery process by participating in self-help programs such as Alcoholics Anonymous or Narcotics Anonymous meetings.
  • Participated in weekly team meetings to discuss residents' progress and coordinate interdisciplinary care plans.
  • Created and maintained positive and appropriate relationships with residents.
  • Maintained accurate records of resident interactions, including assessment data, progress notes, discharge summaries.
  • Administered appropriate assessments such as urine drug screens, breathalyzers. to ensure compliance with program rules and regulations.
  • Transported residents from one location to another when necessary for medical appointments or other activities related to their recovery process.
  • Conducted intake paperwork and educated new residents on program rules and procedures.

Housekeeping and Laundry Attendant

Comfort Inn & Suites
Nicholasville, KY
06.2019 - 12.2019
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Cleaned bathrooms, removed trash, dusting furniture, vacuuming carpets and mopping floors.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
  • Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.

Patient Care Aide

Thomson-Hood Veterans Center
Wilmore, KY
01.2019 - 05.2019
  • Prepared meals for patients following dietary guidelines set by healthcare providers.
  • Restocked unit frequently with necessary medical supplies.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Assisted nursing staff with activities of daily living for patients requiring assistance.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Maintained cleanliness of work area at all times in compliance with infection control policies.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Developed positive relationships with residents and patients through interactions that focused on individual preferences.

Education

High School Diploma -

West Jessamine High School
Nicholasville, KY
05-2018

Skills

TECHNICAL/HARD SKILLS

  • Data entry and Computer skill (Microsoft/Google)
  • Office management and operations
  • Admission process and scheduling
  • Filing/Recordkeeping
  • Documentation and reporting
  • Cleaning, sanitizing, and supply restocking
  • Social media and design knowledge
  • Medical terminology and vitals knowledge
  • Medication administration and specimen collection/testing
  • Trained in HIPAA, OSHA, Bloodborne Pathogens Prevention, PPE Use, Narcan administration, and food handling

SOFT SKILLS

  • Empathy and respect
  • Attention to detail/Organizational
  • Critical thinking
  • Problem-solving
  • Willingness to learn
  • Adaptability
  • Collaboration
  • Communication
  • Curiosity and creativity

Timeline

Office Manager

Stable Recovery
08.2022 - 01.2024

Housekeeping and Laundry Attendant

Comfort Inn & Suites
06.2019 - 12.2019

Patient Care Aide

Thomson-Hood Veterans Center
01.2019 - 05.2019

High School Diploma -

West Jessamine High School

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Courtni Humphries