Courtni Lorah
North Huntingdon,Pa
Summary
Motivated and experienced professional seeking the role of Director of Quality at Jefferson Hospital. Demonstrated expertise in implementing and managing quality improvement initiatives, ensuring compliance with regulatory standards, and driving operational excellence. Proven track record of successfully leading cross-functional teams to achieve measurable results in enhancing patient care, optimizing processes, and reducing costs. Committed to fostering a culture of continuous improvement and delivering exceptional healthcare outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead, Data and Reporting Clinical Informatics Nurse
Allegheny Health Network
05.2022 - Current
Data and Reporting Clinical Informatics Nurse
Allegheny Health Network
06.2018 - 05.2022
Scribe
Pittsburgh Pulmonary and Associates
09.2016 - 01.2019
Infection Prevention Nurse
Jefferson Hospital
05.2016 - 01.2018
Performance Improvement Specialist
Jefferson Hospital
08.2015 - 06.2016
- Focusing on Regulatory, Patient Safety, and Patient Experience.
Clinical Informatics Nurse
Allegheny Health Network
01.2013 - 06.2015
Registered Nurse
Jefferson Hospital
05.2008 - 05.2014
Nursing Clinical Coordinator
Jefferson Hospital
09.2012 - 04.2013
Nurse Extern
Jefferson Hospital
01.2007 - 01.2008
Education
Masters in Nursing Administration -
Capella University
05.2024
Bachelors of Science in Nursing -
Indiana University of Pennsylvania
Indiana, Pa05.2008
Skills
- Leads changes to enhance the electronic health record and quality of care
- Perform assigned duties timely and professionally
- Lead root cause analysis and discuss performance measures to improve performance in alliance with the Joint Commission and other regulatory standards
- Process improvement to decrease risk of infection and increase efficiency with focus on patient safety
- Create new workflows and processes to improve quality metrics for hospital reimbursement and patient safety
- On-boarding and training registered nurses/clinical informatics nurses
- Developing action plans and solutions to improve quality of patient care
- Identify and lead changes in the EHR to meet regulatory needs
- Easily build rapport with subject matter experts and medical professionals
- Functions well independently and in interdisciplinary groups to achieve the intended goal
- Organize and lead team efforts to develop new workflows and improve processes to meet data needs
Accomplishments
- Collaborate with interdisciplinary teams in the development of reporting resources to meet regulatory and quality needs.
- Implement new workflows and validated reporting tools to aid in improving case volumes and block utilization.
- Participate with operational and IT team members to implement and develop the Social Determinants of Health workflows and reporting resources.
Professional Development
- Nurse Extern, PCCU, Jefferson Hospital, Allegheny Health Network, 01/01/07 - 05/01/08
- Registered Nurse, PCCU, Jefferson Hospital, Allegheny Health Network, 05/01/08 - 05/01/15
- Nursing Clinical Coordinator, PCCU, Jefferson Hospital, Allegheny Health Network, 01/01/12 - 01/01/13
- Clinical Informatics Nurse, Allegheny Health Network, 01/01/13 - 05/01/15
- Performance Improvement Specialist, Jefferson Hospital, Allegheny Health Network, 05/01/15 - 05/01/16
- Infection Prevention Nurse, Jefferson Hospital, Allegheny Health Network, 05/01/16 - 05/01/18
- Scribe, Pittsburgh Pulmonary and Associates, 01/01/16 - 01/01/19
- Data and Reporting Clinical Informatics Nurse, 01/01/18 - Present
- Lead, Data and Reporting Clinical Informatics Nurse, 01/01/22 - Present
Certification
- Certified Cogito Project Manager, Epic, August 2021-present
- Certified Epic Clinical Informaticist, Epic, August 2021-present
- Certified Cogito, Epic, August 2021-present
Timeline
Lead, Data and Reporting Clinical Informatics Nurse
Allegheny Health Network
05.2022 - Current
Data and Reporting Clinical Informatics Nurse
Allegheny Health Network
06.2018 - 05.2022
Scribe
Pittsburgh Pulmonary and Associates
09.2016 - 01.2019
Infection Prevention Nurse
Jefferson Hospital
05.2016 - 01.2018
Performance Improvement Specialist
Jefferson Hospital
08.2015 - 06.2016
Clinical Informatics Nurse
Allegheny Health Network
01.2013 - 06.2015
Nursing Clinical Coordinator
Jefferson Hospital
09.2012 - 04.2013
Registered Nurse
Jefferson Hospital
05.2008 - 05.2014
Nurse Extern
Jefferson Hospital
01.2007 - 01.2008
Bachelors of Science in Nursing -
Indiana University of Pennsylvania
Masters in Nursing Administration -
Capella University
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