Courtnie Yon
Salley,South Carolina
Summary
Driven healthcare professional with a proven track record at MUSC in enhancing patient care through expert Electrocardiogram Interpretation and exceptional Teamwork and Collaboration. Achieved significant reductions in wait times for test results, demonstrating a strong commitment to efficiency and accuracy. Skilled in both technical and interpersonal aspects of patient support, ensuring high-quality outcomes and patient satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Electrocardiogram Technician
MUSC
09.2023 - Current
- Ensured optimal equipment functionality by performing routine maintenance tasks on ECG machines and related devices.
- Promoted a positive work environment through effective communication with colleagues, supervisors, and other healthcare professionals involved in patient care.
- Utilized strong attention to detail when entering patient data into the electronic medical record system, minimizing errors and ensuring accurate documentation.
- Reduced wait times for test results by efficiently processing ECG data and promptly delivering reports to physicians.
- Performed Holter monitor placement on patients as needed, ensuring proper electrode placement for accurate long-term monitoring of heart activity.
- Collaborated with medical staff to ensure timely diagnosis and treatment of cardiac issues based on ECG results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
Certified Nursing Assistant
Carlyle Senior Care
12.2022 - 10.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Educated patients and family members on best home care practices for healing and recovery.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Followed directions of licensed nurses to administer medications and treatments.
Pharmacy Technician
Walmart
02.2021 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
CVS Pharmacy
07.2018 - 02.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Education
Certificate - EKG Technician Certificate
Tender Care Training Facility
Augusta09.2023
Certificate - Phlebotomy
Tender Care Training Facility
Augusta04.2023
Certificate - CNA
Tender Care Training Facility
Augusta03.2020
High School Diploma -
Wagener-Sally High School
Wagener, SC06.2016
Skills
- Patient Care
- Anatomy knowledge
- Telemetry monitoring
- Cardiac monitoring
- Defibrillator Operation
- Electrocardiogram Interpretation
- Holter Monitoring
- Basic Life Support
- Clinical Procedures
- HIPAA Compliance
- Patient Communication
- Patient preparation
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- CPR Certification
- Organizational Skills
- Heartsaver First Aid CPR AED (First Aid CPR AED)
Timeline
Electrocardiogram Technician
MUSC
09.2023 - Current
Certified Nursing Assistant
Carlyle Senior Care
12.2022 - 10.2023
Pharmacy Technician
Walmart
02.2021 - 12.2022
Pharmacy Technician
CVS Pharmacy
07.2018 - 02.2021
Certificate - EKG Technician Certificate
Tender Care Training Facility
Certificate - Phlebotomy
Tender Care Training Facility
Certificate - CNA
Tender Care Training Facility
High School Diploma -
Wagener-Sally High School
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