Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Work Availability
Affiliations
Timeline
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Courtny Ridenour

Courtny Ridenour

WACO

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Office Administrator

M&M Broadcasters, LTD
01.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Reconciled account files and produced monthly reports.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Assisted in event planning efforts for company gatherings to enhance employee engagement and networking opportunities.
  • Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed senior-level personnel working in marketing and sales capacities.

Security

Extraco Event Center
10.2014 - Current
  • Advocated for importance of security testing within QA process, leading to stronger focus on identifying and mitigating security vulnerabilities.
  • Assessed electronic security systems and reported malfunctions.
  • Recommended network security standards and upgrades to management.
  • Maintained safety and security by overseeing students in recess environments.
  • Successfully maintained security clearance over 8 years.
  • Planned and oversaw configuration changes for security infrastructure platforms.
  • Maintained a consistently high level of vigilance while on duty, contributing to a notable reduction in security incidents during tenure as Security Lieutenant.
  • Reduced system vulnerabilities, conducting thorough security audits and updates.
  • Routinely counted inmates and in response to potential security breaches.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Approved security documentation and reported results to senior branch management.
  • Oversaw building security systems, working closely with security personnel to maintain a safe environment for all occupants.

Office Administrative Assistant

Waco Hippodrome
01.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

No Degree - Nursing Education

McLennan Community College
Waco, TX
2015

High School Diploma -

Robinson High School, Robinson, TX, USA
Robinson, TX
2014

Skills

  • Verbal Communication
  • Schedule Management
  • Document Preparation
  • Scheduling appointments
  • Billing and Invoicing
  • File Organization
  • Database entry
  • Inventory Management
  • Document Scanning
  • File Management
  • Customer Service
  • Administrative Support
  • Computer Skills
  • Microsoft Word, Suite, Outlook, Excel, PowerPoint

Accomplishments

  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
  • Earned "Radio Station of the Year" in 2023.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Shooter FM
  • Cool 101.3 FM
  • ESPN/FOX Radio
  • 107.3 The Beat

Timeline

Office Administrative Assistant

Waco Hippodrome
01.2022 - Current

Office Administrator

M&M Broadcasters, LTD
01.2020 - Current

Security

Extraco Event Center
10.2014 - Current

No Degree - Nursing Education

McLennan Community College

High School Diploma -

Robinson High School, Robinson, TX, USA

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Courtny Ridenour