Covina Burden
Cincinnati,OH
Summary
Logistics and Patient Services professional with 11+ years of combined experience in logistics coordination, healthcare administration, medical records, customer service, and accounting. Experienced in managing shipments from start to finish, including customer communication, load acquisition, carrier sourcing, tracking, scheduling, BOL/POD documentation, invoicing, and load closeout. Proficient with Microsoft Office, Epic, insurance verification, computerized accounting systems, and maintaining accurate records while managing multiple priorities.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
IEL Logistic
Blue Ash, Ohio
04.2025 - Current
- Communicate with customers to obtain available loads, confirm pickup and delivery requirements, and provide shipment updates.
- Source, qualify, and negotiate with carriers to secure reliable transportation for available loads.
- Track carriers throughout the shipment process and monitor pickup, transit, and delivery status.
- Maintain consistent communication with drivers and carriers to ensure loads are completed safely and on schedule.
- Send BOLs (Bills of Lading), PODs (Proofs of Delivery), and other required paperwork to customers in a timely manner.
- Manage loads from start to finish, including booking, dispatching, tracking, delivery, documentation, and closing out shipments.
Resolve delays, scheduling issues, missing paperwork, and other transportation-related problems. - Work efficiently in a fast-paced environment while managing multiple loads and deadlines simultaneously.
Logistics Coordinator
The Courier Company
Cincinnati, OH
08.2021 - 04.2024
- Scheduled domestic shipments for major accounts and tracked shipments until delivery.
- Trained staff on courier platforms and maintained records for all drivers.
- Hired drivers for self-contractor positions.
- Analyzed shipping data to identify trends and improve logistics operations.
- Provided support to team members in daily logistics activities and problem-solving.
- Coordinated shipments and deliveries to ensure timely transport of goods.
Material Handler
Pitney Bowes ( Temp Agency)
Florence, Kentucky
06.2020 - 08.2021
- Conducted inventory with daily cycle counts.
- Placed orders with vendors and conducted follow-ups.
- Managed supply chain operations and JIT shipments.
- Utilized inventory management software for tracking shipments.
Administrative Assistant
APG Office Furnishings (TEMP AGENCY)
West Chester, Ohio
12.2019 - 06.2020
- Created and provided quotes to clients, invoicing as necessary.
- Updated spreadsheets and generated purchase orders.
- Scheduled evaluations and repairs, following up on client satisfaction.
- Communicated effectively with clients and vendors to facilitate transactions.
Education
High School Diploma -
Grant County High School
Dry Ridge, KY05-2015
Skills
- Load management
- Carrier negotiation
- Shipment tracking
- Regulatory compliance
- Documentation processing
- Supply chain management
- Microsoft Excel
- Data analysis
- DAT
- Highway
- Carrier Assure
Timeline
Logistics Coordinator
IEL Logistic
04.2025 - Current
Logistics Coordinator
The Courier Company
08.2021 - 04.2024
Material Handler
Pitney Bowes ( Temp Agency)
06.2020 - 08.2021
Administrative Assistant
APG Office Furnishings (TEMP AGENCY)
12.2019 - 06.2020
High School Diploma -
Grant County High School