Cowanda Rogers

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

• Guard Card

• Nursing Aide Skills, Proficient, 04/01/20, Providing nursing aid to patients using knowledge of relevant equipment and procedures.
• Workplace Safety, Completed, 08/01/18, Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries.
• Cooking Skills: Basic Food Preparation, Completed, 12/01/19, Preparing food, using cooking equipment, and converting ingredient measurements.
• Work Style: Reliability, Completed, 03/01/20, Tendency to be dependable and come to work
• Scheduling, Familiar, 03/01/20, Cross-referencing agendas and itineraries to avoid scheduling conflicts.
• Call Center Customer Service, Highly Proficient, 04/01/20, Applying customer service skills in a call center setting.
• Home Health Aide Skills, Familiar, 04/01/20, Providing care to patients in a home setting
• Home health aide skills, Familiar, 04/01/20, Providing care to patients in a home setting
• Work style: Reliability, Proficient, 08/01/21, Tendency to be reliable, dependable, and act with integrity at work
• Protecting patient privacy, Proficient, 08/01/21, Understanding privacy rules and regulations associated with patient records
• Call center customer service, Proficient, 09/01/20, Applying customer service skills in a call center setting
• Visual merchandising, Completed, 05/01/20, Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
• Customer service, Completed, 09/01/20, Identifying and resolving common customer issues
• Security guard skills, Completed, 04/01/21, Assessing risks, enforcing security standards, and handling complaints
• Delivery driver, Proficient, 10/01/20, Interpreting instructions, reading maps, and solving problems.
• Front desk agent (hotel), Highly Proficient, 07/01/20, Selecting hotel rooms based on verbal requests and identifying errors in hotel data
• Customer focus & orientation, Familiar, 08/01/21, Responding to customer situations with sensitivity
• Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.