Coy Burch
Camdenton,MO
Summary
Versatile and results-driven professional with a track record of exceeding sales goals at Thompson Roofing and Reconstruction LLC and enhancing team productivity in construction environments. Skilled in customer service and problem-solving, demonstrating exceptional communication and teamwork. Proven ability to adapt to varied tasks with a focus on achievement and maintaining high standards.
Overview
9
9
years of professional experience
Work History
Laborer
T2 Construction LLC
12.2021 - Current
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Performed general housekeeping and cleaning tasks.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Managed safe and efficient use of tools and equipment on construction sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
Salesman
Thompson Roofing and Reconstruction LLC
08.2019 - 04.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
- Contributed to team objectives in fast-paced environment.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Laborer
M&S Concrete
02.2016 - 12.2018
Education
Undergraduate - Psychology
Columbia College
Columbia, MOHigh School Diploma -
The American Academy
Salt Lake City, UT04.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Critical Thinking
- Computer Skills
- Calm Under Pressure
- Active Listening
- Problem Resolution
Timeline
Laborer
T2 Construction LLC
12.2021 - Current
Salesman
Thompson Roofing and Reconstruction LLC
08.2019 - 04.2021
Laborer
M&S Concrete
02.2016 - 12.2018
Undergraduate - Psychology
Columbia College
High School Diploma -
The American Academy
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