Summary
Overview
Work History
Education
Skills
Timeline
Generic

Coy Caldwell

Bountiful,UT

Summary

I have experience in a wide variety, eg include: Customer service, sell, call centers, management, food service, & retail. I didn't want to overload the work experience section, although i can provide more work history if requested

Overview

7
7
years of professional experience

Work History

Key Manager, Training Cordinator

Texas Roadhouse
10.2016 - Current
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Counted registers and cleaned and secured shop at end of shift.
  • Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Developed professional relationships to improve retention of key customers.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.

Clinical Care Coordinator, Intake Coordinator

Aspire Home Health & Hospice Utah
05.2017 - 07.2019
  • Coordinated, monitored, assigned, and documented patient and clinical care activities.
  • Set up educational programs for clinical staff to enhance skills and knowledge.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
  • Mentored new clinical staff members for proper onboarding and orientation processes.

Education

High School Diploma -

Woods Cross High School
Woods Cross, UT
07.2012

Entry & Basic Skills - Culinary Arts

Davis Applied Technology College
Kaysville, UT
03.2011

Skills

  • Customer Service
  • Store Organization
  • Drawer Balancing
  • Product Descriptions
  • Inventory Management
  • Product Sales
  • Administrative Documentation
  • Business Development
  • Loss Prevention
  • Strategic Selling
  • Team Building and Motivation
  • POS Terminal Operation
  • Physical Stamina
  • Multitasking and Prioritizing
  • Cash Handling and Reconciliation
  • Sales Floor Organization
  • Customer Service Management
  • Product Merchandising
  • Superior Work Ethic
  • Calendar and Scheduling Software
  • Scheduling and Time-Tracking
  • Staff Coaching and Training
  • Merchandise Promotion and Display
  • Inventory and Stocking
  • Handling Complaints

Timeline

Clinical Care Coordinator, Intake Coordinator

Aspire Home Health & Hospice Utah
05.2017 - 07.2019

Key Manager, Training Cordinator

Texas Roadhouse
10.2016 - Current

High School Diploma -

Woods Cross High School

Entry & Basic Skills - Culinary Arts

Davis Applied Technology College

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Coy Caldwell