Summary
Overview
Work History
Education
Skills
Timeline
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Coyt Parker

Summary

Dynamic Branch Manager with a proven track record at Atlantic Coast Electric Supply, excelling in operations management and customer service. Enhanced branch profitability through strategic planning and effective team leadership. Skilled in inventory management and fostering strong customer relationships, driving satisfaction and loyalty while maintaining high performance standards.

Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

41
41
years of professional experience

Work History

Branch Manager

Atlantic Coast Electric Supply
12.2018 - Current
  • Assisted in daily branch operations, ensuring smooth workflow and customer satisfaction.
  • Supported team in implementing branch policies and procedures for compliance.
  • Learned effective inventory management techniques to maintain stock levels.
  • Engaged with customers to address inquiries and enhance service quality.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Collaborated with team members to identify areas for process improvement and efficiency gains.
  • Adapted quickly to changing priorities while maintaining high-quality service standards.
  • Contributed to training initiatives for new staff members on operational processes.

Branch Manager

Mayer Electric Supply
05.2014 - 12.2018
  • Monitored branch performance metrics and reported findings to senior management.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.

Branch Manager

HD Supply
03.1997 - 05.2014
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Complied with regulatory guidelines and requirements.
  • Consulted customers to boost product sales and services.

Owner

Parker Sales and Marketing
03.1991 - 10.1997
  • Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
  • Developed strategic business plans to enhance growth and profitability.
  • Implemented training programs for staff, improving service standards and team performance.
  • Managed vendor relationships, negotiating contracts for favorable terms and pricing.

Outside Sales Representative

Bryant Supply INC.
10.1984 - 02.1991
  • Cultivated relationships with clients to drive customer loyalty and repeat business.
  • Developed tailored sales presentations to effectively communicate product benefits and address client needs.
  • Coordinated territory management strategies to optimize coverage and enhance lead generation efforts.
  • Mentored junior sales staff on effective selling techniques and client engagement practices.
  • Analyzed market trends to identify new opportunities for business growth and product positioning.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.

Education

No Degree - Business Administration

Coastal Carolina College
Conway, SC

No Degree - Basic Electricity

Horry Georgetown Technical College
Conway

High School Diploma -

Saint Andrew Parish High School
Charleston, SC

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills

Timeline

Branch Manager

Atlantic Coast Electric Supply
12.2018 - Current

Branch Manager

Mayer Electric Supply
05.2014 - 12.2018

Branch Manager

HD Supply
03.1997 - 05.2014

Owner

Parker Sales and Marketing
03.1991 - 10.1997

Outside Sales Representative

Bryant Supply INC.
10.1984 - 02.1991

No Degree - Business Administration

Coastal Carolina College

No Degree - Basic Electricity

Horry Georgetown Technical College

High School Diploma -

Saint Andrew Parish High School

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