Cristian Montes Montecinos
Des Moines
Summary
Goal-oriented individual seeking new opportunities. Superior work ethic, adaptability, and interpersonal skills. Effective independent worker; quick learner of new ideas and concepts. Looking to enhance skill set through teamwork from the best and applying learning opportunities to assignments. Experienced in mobile and desktop applications.
Overview
6
6
years of professional experience
Work History
92A Automated Logistical Specialist
Iowa Army National Guard
01.2020 - Current
- Utilized automated systems to track parts and materials for repair orders.
- Completed or assisted with difficult or skilled tasks.
- Prepared and led staff training and instruction.
Job Shadow
SHAZAM INC
05.2022 - 05.2022
- Participated in design reviews
- shadowed engineering teams to gain insight into software development processes.
Customer Service Representative
Mom's Meals
07.2023 - 08.2023
- Collected and analyzed customer feedback to identify service gaps, contributing to data-informed service strategies.
- Partnered with cross-functional teams to resolve complex service issues, demonstrating strong problem-solving and communication skills.
Team Member
Target
10.2019 - 06.2023
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
Education
Bachelor of Science - Computer Science
Simpson College
Indianola, IA05-2025
High School Diploma -
Lincoln High School
Des Moines, Iowa06.2020
Skills
- AI Integration
- Product Strategy Development
- AI Lifecycle Management
- Data Analysis
- Python
- SQL
- HTML/CSS
- Project Management
- Bilingual (English/Spanish)
- Stakeholder Engagement
- Gemini AI API
- Project Management
Languages
Spanish
Professional
English
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Representative
Mom's Meals
07.2023 - 08.2023
Job Shadow
SHAZAM INC
05.2022 - 05.2022
92A Automated Logistical Specialist
Iowa Army National Guard
01.2020 - Current
Team Member
Target
10.2019 - 06.2023
High School Diploma -
Lincoln High School
Bachelor of Science - Computer Science
Simpson College
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