Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CLARIBEL ROBLES

Durham,NC

Summary

Experienced team lead with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.

Overview

9
9
years of professional experience

Work History

Receiving Lead

Millennium Print Group
07.2023 - Current
  • Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
  • Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Managed approximately 15 or more shipments per day.

Head Cashier

Lowes Home Improvement
01.2022 - 08.2023
  • Maintained a clean and organized work area, contributing to apleasant shopping environment for customers.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.

Fulfillment Associate

Amazon Distribution Center
01.2021 - 01.2022
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Selected and filled orders from stock to fulfill customer requirements.
  • Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
  • Managed timely and effective replacement of damaged or missing products.
  • Expedited order returns processing while minimizing losses through careful inspection, accurate documentation, and efficient processing procedures.

Home Health Aide

Best Professional Home Care
02.2019 - 12.2020
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Hostess

Sant Ambroeus (Madison Avenue)
01.2018 - 01.2019
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.

Hostess

The Lambs Club (The Chatwal Hotel)
04.2017 - 12.2017
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Participated in regular team meetings to share ideas, discuss challenges, and strategize for continued success in providing top-notch customer experiences.
  • Coordinated closely with event planners for successful execution of private functions held at the restaurant.

Hostess

Storico (The Historical Society Museum)
04.2016 - 04.2017
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Assisted managers with quickly resolving service- and food-related issues.

Head Cashier

Western Beef Supermarket
10.2015 - 05.2016
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
  • Processed both cash and card purchases and returns.
  • Streamlined the checkout process for improved customer experience and reduced wait times.

Education

No Degree - Cosmetology

Wake Technical Community College
Raleigh, NC
05.2021

High School Diploma -

James Baldwin School
New York, NY
06.2015

Skills

  • Detailed oriented
  • Computer Skills
  • Stock organization
  • Loading and unloading
  • Excellent written and verbal communication skills
  • Punctual and Reliable

Languages

Spanish
Professional Working

Timeline

Receiving Lead

Millennium Print Group
07.2023 - Current

Head Cashier

Lowes Home Improvement
01.2022 - 08.2023

Fulfillment Associate

Amazon Distribution Center
01.2021 - 01.2022

Home Health Aide

Best Professional Home Care
02.2019 - 12.2020

Hostess

Sant Ambroeus (Madison Avenue)
01.2018 - 01.2019

Hostess

The Lambs Club (The Chatwal Hotel)
04.2017 - 12.2017

Hostess

Storico (The Historical Society Museum)
04.2016 - 04.2017

Head Cashier

Western Beef Supermarket
10.2015 - 05.2016

No Degree - Cosmetology

Wake Technical Community College

High School Diploma -

James Baldwin School

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