Craig Alan Gergen
Colorado Springs,CO
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Substitute Teacher
Abilene Independent School District
Abilene, TX
08.2024 - 02.2025
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
News Reporter
Cibola Citizens
Grants, NM
11.2022 - 03.2023
- Uploaded breaking news and updates to organization's social media and website accounts.
- Enhanced live news coverage by providing real-time updates and analysis during significant events.
- Presented news by researching, developing and covering field news events.
- Collected data from various sources to determine facts and opinions and fashioned into a cohesive story.
- Monitored breaking news for information on incidents, events, and topics of interest to quickly assign coverage to staff.
Social Studies Teacher
Grants Cibola County Schools
Grants, NM
08.2019 - 05.2022
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected social studies content to other subject areas.
- Improved student comprehension by utilizing diverse teaching methods and materials tailored to individual learning styles.
- Developed a positive classroom environment by fostering open communication, respect, and collaboration among students.
- Created lesson plans and made adjustments based on overall class performance throughout year.
- Utilized technology to enhance student education and grasp of materials.
Help Desk Trainer
Allsup's Corporate Headquarters
Grants, NM
09.2017 - 04.2019
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
Department Manager
Walmart
Abilene, TX
02.2014 - 06.2017
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Education
Master of Arts - Public Administration
Grand Canyon University
Phoenix, AZ 09.2022 - 01.2024
Bachelor of Arts - Political Science
University of Colorado At Colorado Springs
Colorado Springs, CO 01.2007 - 12.2008
Associate of Arts - Political Science
Pikes Peak Community College
Colorado Springs, CO 08.2003 - 12.2006
Skills
- Activity management
- Positive reinforcement
- Smartboard technology
- Student engagement
- Creative problem solving
- Verbal and written communication
- Assessment administration
- Video conferencing
- Activity planning
- Group instruction
- Lesson planning
- Group and individual instruction
- Lesson plan implementation
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Timeline
Substitute Teacher
Abilene Independent School District
08.2024 - 02.2025
News Reporter
Cibola Citizens
11.2022 - 03.2023
Master of Arts - Public Administration
Grand Canyon University
09.2022 - 01.2024
Social Studies Teacher
Grants Cibola County Schools
08.2019 - 05.2022
Help Desk Trainer
Allsup's Corporate Headquarters
09.2017 - 04.2019
Department Manager
Walmart
02.2014 - 06.2017
Bachelor of Arts - Political Science
University of Colorado At Colorado Springs
01.2007 - 12.2008
Associate of Arts - Political Science
Pikes Peak Community College
08.2003 - 12.2006
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