Craig Alcantar
San Jose,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Assistant
PrideStaff Financial
San Jose, CA
01.2023 - 04.2023
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed database systems containing customer contact information.
- Managed office supplies inventory and placed orders when necessary.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Compiled data from various sources into organized reports for review by management team.
Leasing Assistant
PrideStaff Financial
San Jose, CA
07.2020 - 10.2020
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Worked closely with property managers to ensure that all leasing activities are completed efficiently.
- Provided customer service by responding to inquiries from current and potential tenants in a timely manner.
- Assisted with the preparation and execution of lease documents for new tenants.
- Performed administrative tasks such as filing, scanning, photocopying, faxing and mailing documents.
- Answered phone calls from prospective tenants and provided information about available rental units.
- Organized open house events to promote available rental units.
Security Officer
Securitas Security Services USA
San Jose, CA
09.2019 - 08.2020
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Receptionist
Rose International
San Jose, CA
02.2018 - 12.2018
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Responded to inquiries from internal staff members regarding office operations.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted with special projects assigned by management when required.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Concierge
AppleOne Employment Services
San Jose, CA
04.2017 - 09.2017
- Monitored inventory levels of supplies required for daily operations including brochures and maps.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Ensured that all customer complaints were addressed in a timely fashion.
Property Administrator
PrideStaff Financial
San Jose, CA
10.2016 - 02.2017
- Processed tenant applications, including credit checks and lease agreements.
- Assisted in preparing marketing materials for vacant units or buildings.
- Developed relationships with vendors who provided services related to the upkeep of the property.
- Received incoming calls from prospective tenants inquiring about available properties.
Deli Clerk
Safeway
Los Gatos, CA
03.2015 - 06.2015
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Adhered to health and safety standards while preparing food.
- Adhered to health regulations regarding food handling and sanitation standards.
- Utilized point-of-sale system to process payments from customers.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Event Assistant
Paramount's Great America
Santa Clara, CA
10.2013 - 11.2013
- Monitored event progress to identify potential risks or issues that could arise.
- Communicated effectively with vendors regarding needs for specific services related to an event.
Sales Associate
Old Navy
San Jose, CA
08.2008 - 06.2011
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in market place.
- Processed transactions using a point-of-sale system.
- Conducted inventories on a regular basis to track stock levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
Education
High School Diploma -
Oak Grove High School
San Jose, CA08-2008
Associate of Arts - Accounting And Finance
De Anza College
Cupertino, CAAssociate of Arts - Business Administration And Management
West Valley College
Saratoga, CASkills
- Written Communication
- Cultural Awareness
- Microsoft Office
- Self-Directed
- Task Prioritization
- Google Drive
- Attention to Detail
- Dependable and Responsible
- Team building
- Active Listening
Learner
Work in progress
Accomplishments
I graduated from high school and completed the National Academy Foundation program in Accounting and Finance, fulfilling all coursework requirements for the specialization. Additionally, I participated in both Junior Varsity and Varsity Baseball teams.
Certification
- Mastery of Business Fundamentals Certification offered by Ed2Go
References
References available upon request.
Timeline
Administrative Assistant
PrideStaff Financial
01.2023 - 04.2023
Leasing Assistant
PrideStaff Financial
07.2020 - 10.2020
Security Officer
Securitas Security Services USA
09.2019 - 08.2020
Receptionist
Rose International
02.2018 - 12.2018
Concierge
AppleOne Employment Services
04.2017 - 09.2017
Property Administrator
PrideStaff Financial
10.2016 - 02.2017
Deli Clerk
Safeway
03.2015 - 06.2015
Event Assistant
Paramount's Great America
10.2013 - 11.2013
Sales Associate
Old Navy
08.2008 - 06.2011
High School Diploma -
Oak Grove High School
Associate of Arts - Accounting And Finance
De Anza College
Associate of Arts - Business Administration And Management
West Valley College
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