Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Craig A. Perry

Hampton,GA

Summary

Experienced with leading technical teams to achieve project goals and deliver innovative solutions. Utilizes strong project management and problem-solving skills to drive team efficiency and performance. Track record of fostering team collaboration and mentoring to ensure continuous improvement and success.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Technical Team Lead

Virtucom, LLC
Hampton, Ga
01.2018 - Current
  • Assist with deployment of desktops/laptops, peripheral equipment, and software.
  • Troubleshoot and resolve desktop issues including desktop/laptop hardware and software.
  • Communicate technical information to both technical and non-technical personnel.
  • Identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Documents, maintains upgrades or replaces hardware and software systems.
  • Advance IP networking knowledge.
  • Advance AV system troubleshooting skills.

Lead Installation Technician

Unified AV Systems
Atlanta, GA
01.2014 - 01.2018
  • Assemble and test equipment racks per the rack build schedule.
  • Perform DSP changes and load control code as necessary.
  • Perform and document System commissioning.
  • Install all AV equipment per documentation and standards.
  • Advance IP networking knowledge.
  • Advance AV system troubleshooting skills.
  • Video Wall setup and configuration.
  • Terminate Fiber
  • Setup and load code into Control Systems (Crestron, AMX, Extron, etc.)

PC Technician

The Peak Organization
Atlanta, GA
01.2015 - 01.2015
  • Performed data migration on computer.
  • Performed memory upgrades.
  • Assisted with the installation of software.
  • Upgraded, Troubleshoot and resolved issues that arisen within Windows operating systems

Project Construction Services Engineer

Professional Service Industries
Atlanta, GA
01.2003 - 01.2013
  • Assisted the department with oversight of construction inspection and materials testing operations.
  • Reviewed inspection/testing reports for accuracy.
  • Provided engineering technical support of construction services operations.
  • Quantified plans and analyzing subcontractor’s proposals.
  • Interacted between Project Managers, Subcontractors, Suppliers and field personnel.

Project Inspector/Outside Plant Engineer II

Vermont Telephone Co.
Springfield, VT
03.2001 - 01.2003
  • Designed schematics, maps, and detail for project construction and repair, by reviewing specifications outlined by management, customers, and engineering practices.
  • Prepared project estimates and engineering plans related to the CADTEL program.
  • Prepared and designed schematics, maps, construction permits, and easements as specified by management and practices.
  • Performed various construction functions such as outside plant staking, locating, inspecting, and field checking jobs to ensure quality and customer satisfaction.
  • Compiled activity reports to outline costs and projects completed by the Engineering and Construction crew personnel.
  • Collaborated with the Network Engineering Manager to analyze the data and calculate the total costs of completed projects.

Facility Engineer/Site Surveyor

KMC Telecom Holdings, Inc.
Atlanta, GA
01.2000 - 01.2001
  • Met with various collocation providers to perform site surveys, which would determine the ability of the vendor to provide space, power, environmental support, post equipment maintenance, and access to other carriers.
  • Supervised site preparation, maintained inventory, and handed off collocation space to equipment Installation team.
  • Evaluated bid documentation from contractors.
  • Met with customers, partners, suppliers.
  • Frequently interacted with Engineering, Technicians, and Management.

Level 3 Communications/ Project Engineer

Fluor Global Systems
Denver, CO
05.1999 - 05.2000
  • Inspected burial plant and fiber optic splicing to insure compliance by Level 3 communications.
  • Created Methods of Procedure for construction safety.
  • Prepared permits and make-readies for submission to City Engineers.
  • Maintained inventory of all fiber and other telecommunication equipment.
  • Designed outside plant telecommunication projects involving Hi-Cap Facilities (T-1 & HDSL), ISDN, and 57kb circuits. Create fiber splice test documentation packages for Level 3
  • Provided required technical expertise for the engineering, design and implementation of network elements for SONET OC-48 network.
  • Prepared time lines for all projects.
  • Prepared detailed weekly reports.
  • Maintained fiber splice records and network topography drawings.

BellSouth Project/Associate Outside Plant Engineer I

Fluor Global Systems
Atlanta, GA
10.1998 - 05.1999
  • Designed multiple work orders simultaneously in a deadline-oriented environment.
  • Designed all areas of outside plant, including aerial, underground, conduit, and support systems for copper and fiber cable.
  • Managed all new residential and commercial growth in the McDonough and Hampton areas.
  • Designed additions, modifications, and rearrangements in the outside plant feeder and distribution network to facilitate customer service delivery.
  • Coordinated and interfaced with other utilities, carriers, and government agencies to complete projects.
  • Prepared field notes for aerial, buried, and underground construction.

Education

Associate of Science - Network Systems Administration

ITT Technical Institute
Atlanta, Georgia
06-2015

M.B.A - Project Management

Keller Graduate School of Management
Atlanta, Georgia
12-2006

Bachelor of Science - Electronics Engineering

DeVry Institute of Technology
Atlanta, Georgia
10-1998

Skills

  • Networking
  • TCP/IP, LAN/WAN, Cisco Router, OSI, FTP, SMTP, Telnet Protocols
  • Router Configuration: Cisco, Linksys
  • GUI Applications
  • Software Experience
  • MS-DOS, Windows XP/7/81, Office 2010, MS Project, MS SQL Server, Red Hat Linux, C
  • MS Word, MS Excel, MS PowerPoint
  • Install, configure, and troubleshoot
  • Hardware
  • Assemble/disassemble Devices
  • Install, configure, troubleshoot and repair
  • Installation, testing and troubleshooting of cabling (Patch, Fiber, Twisted & Crossover)
  • Equipment maintenance
  • Employee evaluation

Certification

  • 07/01 CompTIA A+ Certified
  • 05/15 CompTIA Network+ Certified
  • National Technical Honor Society
  • Certified Technology Specialist (CTS)

Timeline

Technical Team Lead

Virtucom, LLC
01.2018 - Current

PC Technician

The Peak Organization
01.2015 - 01.2015

Lead Installation Technician

Unified AV Systems
01.2014 - 01.2018

Project Construction Services Engineer

Professional Service Industries
01.2003 - 01.2013

Project Inspector/Outside Plant Engineer II

Vermont Telephone Co.
03.2001 - 01.2003

Facility Engineer/Site Surveyor

KMC Telecom Holdings, Inc.
01.2000 - 01.2001

Level 3 Communications/ Project Engineer

Fluor Global Systems
05.1999 - 05.2000

BellSouth Project/Associate Outside Plant Engineer I

Fluor Global Systems
10.1998 - 05.1999

M.B.A - Project Management

Keller Graduate School of Management

Bachelor of Science - Electronics Engineering

DeVry Institute of Technology

Associate of Science - Network Systems Administration

ITT Technical Institute
Craig A. Perry