Summary
Overview
Work History
Education
Skills
Certification
Timeline
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CRAIG BARBER

North Richland Hills,TX

Summary

Dedicated and detail-oriented professional with extensive experience in customer service, consistently delivering quality support through innovative problem-solving and a commitment to customer satisfaction. Thrives in fast-paced environments, recognizing that team success translates to individual achievement. Skilled in direct customer interactions, adept at implementing effective service solutions, and proficient in managing financial transactions and responsibilities. Strong advocate for fostering positive relationships that enhance the overall customer experience.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Concrete Mixer Truck Driver

SRM Concrete
09.2020 - 08.2025
  • Directly interface with customers
  • Responsible for Transporting Material valued between $15,000 and $75,000 several times a day.
  • Carefully inspect assigned vehicle and report necessary repairs to maintain a safe working environment
  • Maintain a high on-time delivery rate, achieving excellence in both customer satisfaction and production
  • Efficiently use problem-solving skills to address mechanical and technical issues
  • Collaborate directly with production managers to identify key clients and ensure excellent customer service
  • Effectively communicate with various support personnel, such as dispatchers and office personnel, to administer customer service, provide updates, and manage schedules.
  • Collaborated with team members to complete projects on time and within budget constraints.
  • Increased customer satisfaction through consistent communication and exceptional service during concrete pouring process.
  • Conducted regular equipment maintenance, prolonging the life of the concrete mixer truck and minimizing downtime.
  • Maintained clean workspaces, adhering to safety protocols and preventing workplace accidents.

Concrete Mixer Truck Driver

Vulcan Materials Co
02.2017 - 09.2020
  • Directly interfaced with customers
  • Carefully inspected assigned vehicle and reported necessary repairs to maintain a safe working environment
  • Efficiently used problem-solving skills to address mechanical and technical issues
  • Collaborated directly with production managers to identify key clients and ensured excellent customer service
  • Effectively communicated with various support personnel, such as dispatchers and office personnel, to administer customer service, provide updates, and manage schedules.

Long Distance Truck Driver

TransAm Trucking
10.2015 - 12.2016
  • Delivered shipments to customers throughout the mid-west and east coast, averaging 11 hours and over 600 miles daily.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Performed routine inspection and maintenance on equipment
  • Maintained accurate legal driving logs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Over-The-Road long haul driving.

Optometric Assistant

Dr. David Barber and Associates
01.2010 - 01.2013
  • Managed appointments effectively to maintain structure and distribute workload evenly
  • Reviewed insurance claims for accuracy and receipt of insurance payments
  • Accurately reported and maintained daily cash and collection logs.
  • Ensured compliance with HIPAA and other and regulatory requirements.

Education

CDL Training -

4cdl.com
Chester, VA
08.2015

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John Tyler Community College
Chester, VA
01.2011

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Thomas Dale High School
Chester, VA
01.2007

Skills

  • Customer support expertise
  • Effective team leadership
  • Analytical problem solving
  • Analytical reasoning
  • Cash handling expertise
  • Inventory control
  • Timely and trustworthy
  • Flexible in dynamic environments
  • Effective schedule coordination
  • Detail-oriented approach
  • Concrete quality testing
  • Commercial truck operation

Certification

Commercial Driver’ License – Class A

Timeline

Concrete Mixer Truck Driver

SRM Concrete
09.2020 - 08.2025

Concrete Mixer Truck Driver

Vulcan Materials Co
02.2017 - 09.2020

Long Distance Truck Driver

TransAm Trucking
10.2015 - 12.2016

Optometric Assistant

Dr. David Barber and Associates
01.2010 - 01.2013

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John Tyler Community College

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Thomas Dale High School

CDL Training -

4cdl.com

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