Craig Benfit
Palm Bay
Summary
Results-driven sales professional specializing in water filtration and treatment systems. Achieved 20% growth year-over-year in existing accounts by fostering strong client relationships and providing tailored solutions. Proven ability to manage multiple projects while maintaining high customer satisfaction through effective communication and problem-solving.
Overview
9
9
years of professional experience
Work History
Outside Sales Representative
Charger Water Treatment Products
Palm Bay
07.2024 - Current
- 20% growth with existing accounts year over year.
- Cultivated client relationships to identify and address specific water treatment needs.
- Conducted product demonstrations to showcase water treatment solutions effectively.
- Managed customer accounts to ensure satisfaction and retention of services.
- Partnered with internal teams to resolve customer inquiries and technical issues efficiently.
- Presented sales proposals tailored to client requirements and specifications.
- Participated in industry trade shows to showcase products and collect valuable market insights.
- Maintained up-to-date knowledge of water treatment products and industry trends.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Negotiated prices and set up contracts to finalize sales agreements.
- Responded promptly to customer inquiries via phone or email.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Demonstrated products to potential customers and answered questions to close sales.
- Generated sales by prospecting, negotiating contracts and closing.
- Gathered data on competitors' products, prices, and sales techniques.
- Collaborated with other departments to complete sales transactions.
- Maintained open communication with leadership to facilitate business development.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Provided training sessions for new staff members on sales processes and procedures.
Sales Manager
Culligan Water / Aqua Services
Reno
01.2024 - 07.2024
- Developed targeted strategies that increased market presence in assigned territory.
- Established and nurtured relationships with key clients while retaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Managed team performance through training and development initiatives.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Coordinated regular meetings with staff to align on and drive sales goals and objectives.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
Pump Technician/Filtration Technician/Sales/GM
Alcorn Pump And Water Filtration
Enumclaw WA
11.2017 - 12.2024
- Installation and sales of Water Filtration and Water Well Systems
- Water Filtration Sales, Installation and Design
- Water Testing and Filtration Design
- Troubleshooting and Service work
- Troubleshot malfunctions and executed repairs on water well pump and filtration equipment to ensure operational efficiency.
- Installed and repaired water filtration and pumping systems in compliance with industry standards to maintain quality and reliability.
- Executed established procedures for inspecting and installing pumps, drives, and motors.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Pump setting and replacement, plumbing and electrical installation
- Pumping System Design, Installation And Repair
- Selected the correct products based on customer needs, product specifications and applicable regulations.
- Recorded accurate and efficient records in the company database.
- Prioritized tasks and projects to meet tight deadlines.
- Managed daily activities, assigned tasks to staff, and implemented management techniques to minimize workflow downtime and enhance revenue.
- Adhered to EPA and OSHA regulations.
- Mentored junior technicians in maintenance, repair and reporting duties.
- GM, Lead Pump and Filtration Technician, Filtration Sales, Installer
- Water Chemistry Analysis
- Water Treatment Equipment Maintenance
- Inventory Ordering and Tracking
- Employee Performance Reviews
- Participated in leadership training programs to enhance management skills.
- Attended Manager meetings and Manager training
- Demonstrated strong coachability and effective communication skills in team settings.
- Continued training and class time for Water Filtration, Plumbing and Electrical - 2,000 HRS for Plumbing and Filtration and 4589 HRS for Pump and Irrigation Installation including electrical.
- Water quality training with Water Right and the NWQA. Certificates Available upon request
- Member of the NGWA and Attend the NWQA and NGWA conferences and training
- Installed new pumping systems according to manufacturer's specifications.
Combat Engineer - E4
Army
JBLM
02.2017 - 10.2019
- Complied with state plumbing codes throughout duration of each project.
- Repaired plumbing systems, components, and equipment.
- Disconnected and removed motors and pumps.
- Installed electrical conduit and wiring for power, controls, and lighting.
- Tested wiring and other system parts for electrical flow and function.
- Operated pump hoists, pump pullers, forklifts, mini excavators, and various tools to complete projects efficiently.
- Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
- Placed explosives and performed mine-sweeping activities on land.
- Prepared and submitted personnel, ordinance, and operational reports to ensure mission readiness and compliance.
- Trained in conflict resolution among subordinates, equals and superiors.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Maintained required level of proficiency in use of firearms.
- Constructed and camouflaged infantry positions and equipment to enhance tactical advantage and prevent detection.
Education
CWS -
CWS (Certified Water Specialist)
WQA01-2024
High School Diploma -
Liberty High School
Hillsboro, OR03-2010
Skills
- Water Testing
- Troubleshooting
- Service Work
- Record Keeping
- Task Prioritization
- Sales Training
- Mentoring
- Management Techniques
- EPA Regulations
- OSHA Regulations
- Installation
- Repair
- Inspection Procedures
- Electrical Systems
- Mechanical Systems
- Pumping System Design
- Plumbing Installation
- Electrical Installation
- Water Treatment Equipment Maintenance
- Inventory Management
- Employee Performance Reviews
- Leadership development
- Communication Skills
- Water Quality Training
- Conference Attendance
- Account management
- Territory growth
- Effective communication
Timeline
Outside Sales Representative
Charger Water Treatment Products
07.2024 - Current
Sales Manager
Culligan Water / Aqua Services
01.2024 - 07.2024
Pump Technician/Filtration Technician/Sales/GM
Alcorn Pump And Water Filtration
11.2017 - 12.2024
Combat Engineer - E4
Army
02.2017 - 10.2019
CWS -
CWS (Certified Water Specialist)
High School Diploma -
Liberty High School