Craig Betts
Baldwinsville,NY
Summary
Account Manager with a strong background and proven track record of cold-calling, sourcing leads, closing leads, all combined with the proficiency to build relationships with clients. I have a broad experience in the auction industry which can offer versatility and adaptability, along with a multi-faceted skill-set.
Overview
27
27
years of professional experience
Work History
E-Commerce Auction Manager/Owner
The House Of Chi/feng_shui_vinyl
Baldwinsville, NY
10.2000 - Current
- Managed online auction and fixed price listings on different e-commerce platforms specializing in antiques, art, and collectibles.
- Maintained accurate records of sales, purchases, and payments for all auction items.
- Managed post-auction tasks such as invoicing, account settlements, and shipping for buyers and consignment sellers.
- Developed and executed plans to optimize profits from online auctions featuring antiques, art, and collectibles.
- Uncovered potential new customers through leveraging social media and coupon campaigns across various marketing channels.
- Performed appraisals and assisted in purchases of antiques, art and collectibles for local pawn shops and independent antiques & collectibles dealers/resellers.
Senior Home Mortgage Consultant
MB Financial/Cole Taylor
Liverpool, NY
02.2013 - 04.2018
- Established and nurtured connections with referral sources like real estate agents and builders through social functions, cold-calling, and industry gatherings.
- Successfully facilitated initial discussions with prospective loan applicants, strategically determining suitable funding options for an outcome-focused strategy.
- Maintained detailed records of all customer interactions, transactions, and correspondence. through residential mortgage related CRM to assist in the loan process, procedures and criteria.Monitored loan processing progress to ensure that deadlines were met within established timeframes.
- Coordinated closing activities with settlement agents, lenders, buyers, sellers, and other parties involved in the transaction.
Senior Loan Consultant
Ameriquest/Conseco/Territory Mortgage
Liverpool/Baldwinsville, NY
01.1997 - 10.2008
- Lead sourcing efforts using various channels such as cold calling telemarketing, direct mail, and building connections with professionals like realtors, attorneys and CPA's to facilitate the origination of residential home loans.
- Maintained detailed records of all customer interactions, transactions, and correspondence. through residential mortgage related CRM to assist in the loan process, procedures and criteria.
- Researched and analyzed client financial information to assess loan eligibility.
- Communicated effectively to secure favorable loan agreements by negotiating interest rates, repayment plans, fees, and collateral requirements with clients.
Education
Bachelor of Arts - Sociolology
State University Of New York At Oswego
Oswego, NY05-1991
Skills
- Strong verbal & written communication skills
- Ability to negotiate & close effectively
- Passion for sales
- Excellent research skills with a result-driven approach
- Knowledge of antiques arts and collectibles
- Knowledge of ecommerce/auction industry
- Understanding of sales methodologies
- Ability to thrive and work fast in a competitive environment
- Exceptional interpersonal relations
- Familiarity with various CRM software
References
References available upon request.
Timeline
Senior Home Mortgage Consultant
MB Financial/Cole Taylor
02.2013 - 04.2018
E-Commerce Auction Manager/Owner
The House Of Chi/feng_shui_vinyl
10.2000 - Current
Senior Loan Consultant
Ameriquest/Conseco/Territory Mortgage
01.1997 - 10.2008
Bachelor of Arts - Sociolology
State University Of New York At Oswego
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