Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Craig Bivens

Queens Village

Summary

Talented driver well-experienced in preparing containers and trailers ready for loading. Highly organized and hardworking with resourceful nature and dedication to team success. Consistently prioritizes tasks and achieves demanding targets. Adept at moving crates, containers and trailers by operating equipment and tractor trailers. Proficient in standards and practices of warehouses and transportation centers. Current CDL Class A license. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Problem-solving skills. Detail-oriented and able to learn new concepts quickly. Outgoing and friendly with strong drive to succeed. Intends to develop professional work experience utilizing excellent communication and time management skills. Outgoing person pursuing employment with weekend and evening shift options.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Delivery Driver

Uber Eats
04.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Safely observe and obey all traffic laws and regulations.

Delivery Driver

Lasership OnTrac
08.2023 - 11.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Safely observe and obey all traffic laws and regulations.

Yard Jockey

Lazer Spot, Inc
02.2022 - 03.2023
  • Followed safety requirements, company standards and road regulations when driving semis.
  • Inspected vehicles, equipment and trailers in addition to performing basic maintenance.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Recorded expenses and maintained receipts.
  • Maintain constant communications with warehouse personnel and to receive instructions as to placement of drop trailers and spotting trailers in loading yard.
  • Maintained ongoing communications with Warehouse Manager in operations center to keep teammates informed.

Truck Driver

Schneider National Carriers
07.2020 - 11.2020
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Loaded, balanced and secured product to safely transport goods.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Read and interpreted maps to determine vehicle routes.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Drive tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Retained valid proof of insurance and registration in vehicles.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
  • Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Inspect trucks and trailers before and after trips and complete basic maintenance for optimal performance.
  • Conduct daily DOT pre-trip inspections according to set checklist.
  • Add fluids, check tires and keep interior and exterior spotless as part of vehicle upkeep.
  • Perform pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Obtained signatures needed to complete and process paperwork.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Processed shipment documents neatly and efficiently for each load.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Inspected vehicle and personally handled routine upkeep.
  • Followed regular schedule of pickups for individual customers and groups.
  • Recorded expenses and maintained receipts.
  • Fulfilled back haul orders and spotting trailers in loading yard.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Reacted decisively and quickly to protect spoilage.
  • Performed daily inspections and completed vehicle repairs.
  • Notified customers of potential late deliveries, which resulted in significant decrease in calls to company support line.

Journeyman Ironworker

NYC Local 580 Ironworkers
09.2007 - 12.2019
  • Collaborated with construction foreman to establish and confirm task sequences and reinforcing requirements.
  • Signaled crane operators in safe and accurate lifting and placing of reinforcing iron members and moved rebars manually into specific positions.
  • Worked closely with structural ironworkers, ornamental Ironworkers, riggers and machinery movers, enabling clear and safe cross-functional operations.
  • Determined safety risks associated with projects and implemented precautions to address risks.
  • Studied and understood blueprints and specifications before beginning work on projects.
  • Assessed blueprints and specifications to determine aspects of project before work started.
  • Encouraged workers to take precautions to prevent mishaps and injuries on job sites.
  • Led and mentored less-experienced ironworkers and assisted foremen in assigning work activities.
  • Received structural steel and moved it to modular locations.
  • Managed and tracked materials and supplies needed for projects and expedited additional materials to avoid project delay.
  • Performed layout and set up blocking in mod footprint.
  • Read blueprints and drawings and took measurements to plan layout and procedures.
  • Monitored shop equipment to maintain safe working condition.
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Set up equipment and welded parts according to welding chart specifications and type.
  • Used welding skills to help repair and maintain heavy-duty machinery.
  • Scraped off excess spatter using portable grinders and arc-cutting equipment.
  • Followed safety guidelines through proper machine guarding and lockout and tagout procedures.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Operated manual and semi-automatic welding equipment in vertical, horizontal and overhead positions.
  • Laid out, positioned, aligned and secured parts and assemblies with straightedges, squares and calipers.
  • Examined loose bolts and specified safety devices on vehicles and made adjustments.
  • Repaired structures by dismantling, reshaping and reassembling metal components with cutting torches and hand tools.
  • Operated manual and semi-automatic welding equipment to fuse metal segments together.
  • Monitored fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.
  • Prepared broken parts for welding by properly grooving and scarfing surfaces.
  • Maximized shop organization and equipment lifespan by maintaining equipment.
  • Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Adjusted gas flow and pressure to create and maintain desired flames.
  • Determined welding strategies using metallurgy knowledge, geometry and welding techniques.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Conducted x-ray, hydrostatic and tolerance tests on welded parts to verify weld quality and conformance to specification.

Mobile Detailer/Repair Technician

Mobile Car Services
07.2016 - 07.2017
  • Dismantled devices to gain access to and remove defective parts with various hand and power tools.
  • Reassembled equipment, completing inspections, testing or repairs.
  • Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
  • Installed new components or replaced defective parts to restore functionality.
  • Kept records of parts and equipment used in projects to update inventory.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
  • Operate and maintain company vehicle ensuring efficiency and performance.
  • Ensuring company vehicle meets state's requirements for operating a business within the state which includes vehicle registration and insurance. Also vehicle is in compliance within state regulations as a workplace vehicle with proper and required postings.
  • Ensuring proper storage and labeling of cleaning chemicals and products.
  • Ensuring Material Safety Data Sheets are up to date and properly onboard vehicle according to State and federal requirements.
  • Research, learning and staying informed on detailing and interior repair techniques.
  • Isolating vehicle and setting up vehicle for safe and proper use of cleaning/chemical products.
  • Ensuring presence of proper and required Personal Personal Equipment (PPE).
  • Repairing of minor cosmetics rips, tears and blemishes within customer/client vehicle.
  • Learning and performing proper and required disposal or discarding of excess /used products and chemicals according to environmental regulations.

Grocery Manager

Walbaum's Supermarket
09.1985 - 02.2008
  • Delivered expert customer service to store patrons and assisted with locating desired items.
  • Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Analyzed store's inventory and ordered merchandise and products to keep stock level.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Trained employees on proper and safe use of equipment and tools.
  • Supervise multiple team members and departmental managers regarding monitored performance.
  • Hired, trained and coached employees to deliver world-class customer service.
  • Built and managed relationships with vendors through effective contract management and price negotiations.
  • Improved department operations and reduced costs by implementing Merchandise Allocation and Inventory Oversight.
  • Enforced departmental policies, procedures and state and federal laws.
  • Handled shift overstock, restocking and inventory control.
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Balanced workloads to meet targets without overtaxing employees.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Grew department's team and technical capabilities with hiring and training of talented individuals.

Education

Certificate of Completion - Freight Brokering

Load Training School For Freight Brokering
Mesa, AZ
07-2024

Certificate of Completion - Medium-to-Heavy Vehicle And Truck Technology

Shippers Choice's
05.2021

Certificate of Completion - Ironworker Apprentice Training

NYC Ironworkers Local 580 Apprentice Training
06.2010

High School Diploma -

Benjamin N Cardozo High School
Bayside, NY
06.1986

Skills

  • Truck Maneuvering
  • Trailer Coupling and Uncoupling
  • GPS Applications
  • Decision Making
  • Heavy Lifting
  • State and Federal Regulations
  • Cargo Security
  • Attention to Detail
  • Process Monitoring
  • Loading and Unloading
  • Work Logging
  • Delivery Documentation
  • Safety and Emergency Equipment
  • Adaptability and Flexibility
  • Truck Cab Computer Operation
  • Vehicle Inspection
  • Critical Thinking
  • Vehicle Defect or Damage Reporting
  • Vehicle Service Documentation
  • Problem-Solving
  • Truck Weighing
  • Accident Documentation
  • Tractor-Trailer Operation
  • Map Reading
  • Time Management
  • Dangerous Goods Transportation
  • Delivery Instructions Verification
  • Problem Solving
  • Maintaining Safety
  • Preventive Maintenance
  • Removing Debris
  • Supporting Warehouse Activities
  • Preparing Containers
  • Trailer Loading
  • Material Staging
  • Operating Equipment
  • Mechanical Troubleshooting
  • Cargo Trucks
  • Forklift Operation
  • Hydraulic and Manual Lifts
  • Microsoft Office
  • Emergency Roadside Repairs
  • Laborer Oversight
  • Document Verification
  • Blocks and Tackle
  • Inventory Taking
  • Route Navigation Software
  • Visual Inspection
  • Customer Relations
  • Vehicle Maintenance
  • Cargo-Specific Procedures
  • Goods Wrapping and Security
  • Logistics Coordination
  • Special Equipment Installation
  • Word Processing
  • Quantity and Quality Assessments
  • Dependable and Cooperative
  • Location-Based Messaging
  • Hydraulic Boom Lift Operator
  • Identifying and vetting prospective carriers to build a pipeline of service providers
  • Gathering information from clients to determine their shipping needs
  • Obtaining shipping quotes from carriers and passing them on to clients
  • Booking freight service through carriers for clients
  • Coordinating the pickup and drop off of shipments
  • Monitoring the progress of shipments to ensure that goods arrive promptly and undamaged
  • Updating customer management software to keep client records accurate
  • Advising clients on potential supply chain issues

Certification

  • Licensed Welder
  • Licensed Fire Watch (Guard)
  • Licensed - Certificate of Fitness for Torch Use of Flammable Gases
  • Licensed CDL Class A
  • Mechanic and Metal Fabricator
  • Certificate for Qualified Rigger
  • Certificate for Suspended Scaffold Operation
  • TWIC Card Holder
  • OSHA 30 Hour Construction Safety and Health
  • Certificate of Training for Hazardous Materials ans Dangerous Goods

Interests

Creative writing, reading, cycling, handball and computer animation

Timeline

Delivery Driver

Uber Eats
04.2024 - Current

Delivery Driver

Lasership OnTrac
08.2023 - 11.2023

Yard Jockey

Lazer Spot, Inc
02.2022 - 03.2023

Truck Driver

Schneider National Carriers
07.2020 - 11.2020

Mobile Detailer/Repair Technician

Mobile Car Services
07.2016 - 07.2017

Journeyman Ironworker

NYC Local 580 Ironworkers
09.2007 - 12.2019

Grocery Manager

Walbaum's Supermarket
09.1985 - 02.2008

Certificate of Completion - Medium-to-Heavy Vehicle And Truck Technology

Shippers Choice's

Certificate of Completion - Ironworker Apprentice Training

NYC Ironworkers Local 580 Apprentice Training

Certificate of Completion - Freight Brokering

Load Training School For Freight Brokering

High School Diploma -

Benjamin N Cardozo High School

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