Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Craig Bourgeois

Pittsburgh,PA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

Uhaul Moving And Storage
07.2022 - Current
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Improved safety procedures to create safe working conditions for workers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Managed and motivated employees to be productive and engaged in work.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled costs to keep business operating within budget and increase profits.
  • Effectively managed 827 storage rooms, minimum fleet of 60 trucks and efficiently maintained the operation of a warehouse which contain 350 shipping crates at any giving moment
  • Through strategic and effective planning, increased net profit by 20% in one fiscal year. March 2022- March 2023

Assistant Manager

Uhaul Moving And Storage
08.2019 - 07.2022
  • Developed detailed plans based on broad guidance and direction.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Manage over 800 rental contracts on average per month

Customer Service Representative

Uhaul Moving And Storage
03.2015 - 08.2019
  • Delivered prompt service to prioritize customer needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Responded to customer requests for products, services, and company information.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

Engineering Intern

Ansaldo STS
04.2018 - 08.2018
  • Adhered to safety procedures and good housekeeping standards to comply with regulations.
  • Reviewed proposed engineering designs for manufacturing feasibility.
  • Assisted with coordination of new equipment installation and implementation.
  • Conducted root-cause analysis of component failure.
  • Aided in the optimization of manufacturing processes through data analysis and recommendations for improvements.
  • Assisted in the creation of technical documentation, ensuring accuracy and adherence to industry standards.
  • Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects.

Education

Bachelor of Engineering - Mechanical Engineering

Point Park University
Pittsburgh, PA
04.2025

Skills

  • Creo Design
  • ANYS Simulations
  • CAD
  • Fusion 360
  • Java Script C
  • Project Planning
  • Time Management
  • Data Management
  • Manufacturing knowledge
  • Excellent Communication
  • Leadership skills
  • Strong work ethic

Certification

  • Certified Forklift driver and instructor, U-Haul - 2019-current

Timeline

Manager

Uhaul Moving And Storage
07.2022 - Current

Assistant Manager

Uhaul Moving And Storage
08.2019 - 07.2022

Engineering Intern

Ansaldo STS
04.2018 - 08.2018

Customer Service Representative

Uhaul Moving And Storage
03.2015 - 08.2019

Bachelor of Engineering - Mechanical Engineering

Point Park University

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Craig Bourgeois