Summary
Overview
Work History
Education
Skills
Basketball,Singing,Dancing and exercise.
Timeline
Hi, I’m

Craig Brackens

Duncanville,AL
Craig Brackens

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Willing to learn new objectives. Always give work hard.

Overview

11
years of professional experience

Work History

Allied Stone
DeSoto, TX

Cabinet Builder
07.2020 - 04.2022

Job overview

  • Installed hardware such as drawer pulls, hinges and handles.
  • Repaired cabinets and cabinet parts.
  • Installation understanding
  • Blueprint design understanding
  • Saw safety master
  • Worked with clients to design custom cabinets and budgets.

Family Dollar
Duncanville, TX

Cashier
01.2018 - 05.2020

Job overview

  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Checked personal identifications during alcohol and tobacco sales
  • Answered questions about store policies and addressed customer concerns

Walmart DC 6904
DeSoto, TX

Asset Protection Associate
05.2012 - 07.2018

Job overview

  • Controlled reduction of loss inventory by protecting company assets.
  • Checked CCTV for evidence of shoplifting.
  • Patrolled store departments to check for suspicious activities.
  • Wrote reports for internal and external crime, burglary or theft.
  • Kept patrons and employees safe and from criminal activity.
  • Contacted local authorities and apprehended shoplifters.
  • Wrote reports outlining activities and results.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.

Walmart
Dallas, TX

Overnight Stocker
03.2011 - 04.2012

Job overview

  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Checked aisles for spills to complete quick clean-up.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Kept work areas neat, clean and free from debris.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Interacted with guests in friendly and knowledgeable way.
  • Stocked shelves to match planogram images and instructions.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Greeted customers and directed to requested products.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Greeted store customers and discussed needs.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Education

Everest College FOR Medical Insurance Billing Code
Dallas TX

GED
01.2010

University Overview

Skills

  • G-Suite
  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
  • Decision-Making
  • Multitasking Abilities
  • Active Listening
  • Data Entry
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Excellent Communication
  • PPE Compliance
  • Planning and Coordination
  • Good Telephone Etiquette
  • Organization and Time Management
  • Interpersonal Communication

Basketball,Singing,Dancing and exercise.

Basketball,Singing,Dancing and exercise.

I've always loved sports growing up Basketball is my favorite of them all. I love music and singing aswell i've been singing and Dancing since a child and Exercise is a way of my life the healthier the better.

Timeline

Cabinet Builder
Allied Stone
07.2020 - 04.2022
Cashier
Family Dollar
01.2018 - 05.2020
Asset Protection Associate
Walmart DC 6904
05.2012 - 07.2018
Overnight Stocker
Walmart
03.2011 - 04.2012
Everest College FOR Medical Insurance Billing Code
GED

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Craig Brackens