Summary
Overview
Work History
Education
Skills
Timeline
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Craig Brehm

164 Private Road 8873,TX

Summary

Dynamic Warehouse Manager with proven expertise at BIISCO in optimizing operations and enhancing inventory accuracy. Skilled in shipping and receiving, I fostered a motivated team culture while implementing efficient processes that improved order fulfillment. Adept at training staff and managing logistics, I consistently achieved high performance in a fast-paced environment.

Overview

25
25
years of professional experience

Work History

Warehouse Manager

BIISCO
08.2020 - Current
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Communicated regularly with cross-functional teams to improve coordination between departments.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.

Service Advisor

Holt Caterpillar
09.2010 - 06.2020
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.

Service Advisor

Metro Ford
06.2000 - 09.2010
  • Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Reduced wait times with efficient coordination of service tasks among technicians.

Education

GED -

Bryan Adams
Dallas, TX

Skills

  • Shipping and receiving
  • Forklift operations
  • Warehouse operations
  • Inventory and stocking
  • Loading and unloading
  • Order picking and processing
  • Hiring and training
  • Delegating work
  • Inventory management
  • Staff supervision
  • Order fulfillment
  • Customer care

Timeline

Warehouse Manager

BIISCO
08.2020 - Current

Service Advisor

Holt Caterpillar
09.2010 - 06.2020

Service Advisor

Metro Ford
06.2000 - 09.2010

GED -

Bryan Adams

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Craig Brehm