Craig Cooper
Administrator
Houston,TX
Summary
In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Overview
20
20
years of professional experience
Work History
Quality Control Specialist
Fritolay
08.2023 - Current
- Developed comprehensive training materials for new team members, increasing overall efficiency within the department.
- Championed lean manufacturing principles, minimizing non-value-added activities within the quality control process.
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
- Spearheaded the implementation of an enterprise-wide quality management software solution, improving visibility into key performance indicators and driving data-driven decision making.
- Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
- Managed internal audits effectively, leading to successful ISO certification renewals without major findings or delays in timeline.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Conducted investigations into questionable test results.
- Assessed products or services to evaluate conformance with quality standards.
- Collected and analyzed data to measure effectiveness of quality control processes.
Warehouse Manager/ Inside Sales
AC Plumbing Supply
03.2019 - 08.2023
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Oversaw implementation of sustainable practices within warehouse operations, reducing energy consumption and waste production.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Tracked production and quality control systems to proactively identify deficiencies.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Education
Bachelor of Science - Criminal Justice
University of Houston - Downtown
Houston, TX12.2014
Skills
- Validation Protocols
- Methodical
- Number-savvy
- Corrective Action Planning
- Six Sigma Methodologies
- Process Validation
- Documentation Review
- Non-conformance reporting
- Internal Audits
- External Audits
- Quality Management Systems
- Records organization and review
- Batch Record Review
- Detail Oriented
- Analytical Thinking
- Problem-solving skills
Additional Information
Former member USAF (PJ ) pararescue man 1982-1991
E4 Sgt.
Timeline
Quality Control Specialist
Fritolay
08.2023 - Current
Warehouse Manager/ Inside Sales
AC Plumbing Supply
03.2019 - 08.2023
Bachelor of Science - Criminal Justice
University of Houston - Downtown
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