Craig Corriston
Dallas,TX
Summary
Adept at driving operational excellence and profitability, I leveraged strategic planning and process improvements at StoneGate Senior Living LLC to enhance efficiency and customer satisfaction. My leadership fostered team collaboration and innovation, achieving significant cost savings and establishing a culture of safety and continuous improvement.
Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.
Overview
16
16
years of professional experience
Work History
Vice President of Operations
Self Employed Services
11.2021 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Improved overall company reputation through effective public relations campaigns and corporate social responsibility initiatives.
- Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers.
- Increased profitability with cost control measures and revenue generation initiatives.
Owner/Operator/Manager of Operations
Self Employed
11.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established foundational processes for business operations.
- Trained and developed team members to build human capital.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated suppliers to maintain cost controls and improve operations.
Licensed Nursing Facility Administrator
StoneGate Senior Living LLC
04.2016 - 03.2018
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Streamlined facility operations by implementing efficient policies and procedures.
- Collaborated with stakeholders for successful project completion within budget constraints and deadlines.
- Optimized resource allocation with strategic scheduling of staff, equipment, and resources.
- Increased efficiency in facility management with the implementation of cutting-edge technology solutions.
Licensed Nursing Facility Administrator
Veritas Health
02.2015 - 01.2016
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Streamlined facility operations by implementing efficient policies and procedures.
- Increased efficiency in facility management with the implementation of cutting-edge technology solutions.
- Minimized operational costs by efficiently managing budgets and reducing expenses.
- Implemented proactive measures to reduce downtime due to equipment malfunctions or staffing issues.
Licensed Nursing Facility Administrator
Southwest Long Term Care
01.2008 - 03.2015
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Streamlined facility operations by implementing efficient policies and procedures.
- Collaborated with stakeholders for successful project completion within budget constraints and deadlines.
- Minimized operational costs by efficiently managing budgets and reducing expenses.
- Negotiated contracts with external suppliers for cost-effective procurement of equipment and services.
- Established a culture of teamwork among staff members, fostering collaboration towards common goals.
- Maintained a safe working environment through regular safety inspections and adherence to compliance standards.
- Led emergency response teams, ensuring swift action during critical incidents to minimize damage or loss.
- Ensured seamless facility maintenance by coordinating with vendors and service providers.
- Developed long-term strategies for continuous improvement in facility performance metrics.
Education
Bachelor of Arts - Sociology
University of Nebraska - Lincoln
Lincoln, NE05.2008
Skills
- Operations Oversight
- Purchasing and planning
- Process Improvements
- Capital Spending
- Cost analysis and savings
- Strategic planning and execution
- Safety Management
Timeline
Vice President of Operations
Self Employed Services
11.2021 - Current
Owner/Operator/Manager of Operations
Self Employed
11.2018 - Current
Licensed Nursing Facility Administrator
StoneGate Senior Living LLC
04.2016 - 03.2018
Licensed Nursing Facility Administrator
Veritas Health
02.2015 - 01.2016
Licensed Nursing Facility Administrator
Southwest Long Term Care
01.2008 - 03.2015
Bachelor of Arts - Sociology
University of Nebraska - Lincoln
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