Craig David
Odessa,Texas
Summary
Dynamic Operations Manager with a proven track record at Flint Logistics Group, excelling in team leadership and problem-solving. Enhanced employee retention through innovative training programs and improved customer satisfaction by establishing effective communication channels. Skilled in operations management and committed to fostering a positive work environment that drives accountability and performance.
Overview
2026
2026
years of professional experience
Work History
Operations Manger
Pilot Thomas
Williston, ND
Operations Manager
Flint Logistics Group
Midland, TX
07.2022 - Current
- Led cross-functional teams in executing strategic initiatives to drive operational excellence.
- Developed training programs that increased team productivity and reduced onboarding time for new hires.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Trained and mentored team members on safety protocols and operational best practices.
Operations Manager
Pilot Thomas Logistics
Williston, ND
07.2019 - 07.2022
- Streamlined operations by implementing process improvements, enhancing overall workflow efficiency.
- Coordinated logistics and supply chain activities to ensure timely delivery and customer satisfaction.
- Managed inventory control systems, optimizing stock levels and reducing excess waste.
- Trained and mentored team members on safety protocols and operational best practices.
- Analyzed performance metrics to identify areas for improvement, enhancing service quality and reliability.
- Fostered strong relationships with suppliers and vendors, improving negotiation outcomes and service delivery.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Frac Fuel Manager
Pilot Thomas
Oklahoma City, OK
09.2016 - 07.2019
- Oversaw fuel inventory management and distribution processes to ensure operational efficiency.
- Developed and implemented safety protocols to maintain compliance with industry regulations.
- Trained and mentored staff on fuel handling procedures and equipment operation.
- Conducted regular audits of fuel storage facilities to identify areas for improvement.
- Managed scheduling and logistics for fuel deliveries to optimize resource utilization.
- Developed comprehensive emergency response plans for potential spills or leaks, minimizing environmental impact in case of accidents.
Contract Pumper
Self Employed
Wichita Falls, TX
08.2003 - 08.2016
- Operated and maintained pumping equipment to ensure optimal performance and reliability.
- Monitored production levels and adjusted processes for efficiency and quality control.
- Conducted regular inspections and maintenance on systems to prevent downtime and extend equipment life.
- Developed troubleshooting strategies to resolve operational issues swiftly, minimizing disruptions.
- Collaborated with clients to identify needs and provide tailored solutions for pumping services.
- Ensured compliance with environmental regulations by properly disposing of produced water and reporting any spills or leaks immediately.
- Played a key role in maintaining positive relationships with landowners by addressing concerns regarding well operations and promptly reporting any issues to management.
- Reduced downtime for well maintenance by efficiently troubleshooting and repairing equipment issues.
- Optimized oil and gas production by regularly monitoring and adjusting well equipment.
- Contributed to the overall success of the team by effectively communicating with other pumpers, operators, and supervisors regarding well performance issues.
Maintenance Mechanic
Stanley Tools
Wichita Falls, TX
07.1991 - 07.2003
- Assisted in routine maintenance tasks to ensure operational efficiency.
- Learned operation of hand and power tools for repair and maintenance activities.
- Supported safety inspections and compliance checks on machinery and equipment.
- Collaborated with team members to troubleshoot mechanical issues effectively.
- Documented maintenance activities and repairs for tracking purposes.
- Followed established protocols to maintain a clean and safe work environment.
- Engaged in ongoing training to enhance technical skills and knowledge base.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Performed preventive and regular maintenance on systems.
Education
High School Diploma -
Petrolia High
Petrolia, TXSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Employee motivation
- Customer relationship management
Timeline
Operations Manager
Flint Logistics Group
07.2022 - Current
Operations Manager
Pilot Thomas Logistics
07.2019 - 07.2022
Frac Fuel Manager
Pilot Thomas
09.2016 - 07.2019
Contract Pumper
Self Employed
08.2003 - 08.2016
Maintenance Mechanic
Stanley Tools
07.1991 - 07.2003
Operations Manger
Pilot Thomas
High School Diploma -
Petrolia High