Summary
Overview
Work History
Education
Skills
Timeline
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Craig David

Odessa,Texas

Summary

Dynamic Operations Manager with a proven track record at Flint Logistics Group, excelling in team leadership and problem-solving. Enhanced employee retention through innovative training programs and improved customer satisfaction by establishing effective communication channels. Skilled in operations management and committed to fostering a positive work environment that drives accountability and performance.

Overview

2026
2026
years of professional experience

Work History

Operations Manger

Pilot Thomas

Operations Manager

Flint Logistics Group
07.2022 - Current
  • Led cross-functional teams in executing strategic initiatives to drive operational excellence.
  • Developed training programs that increased team productivity and reduced onboarding time for new hires.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Trained and mentored team members on safety protocols and operational best practices.

Operations Manager

Pilot Thomas Logistics
07.2019 - 07.2022
  • Streamlined operations by implementing process improvements, enhancing overall workflow efficiency.
  • Coordinated logistics and supply chain activities to ensure timely delivery and customer satisfaction.
  • Managed inventory control systems, optimizing stock levels and reducing excess waste.
  • Trained and mentored team members on safety protocols and operational best practices.
  • Analyzed performance metrics to identify areas for improvement, enhancing service quality and reliability.
  • Fostered strong relationships with suppliers and vendors, improving negotiation outcomes and service delivery.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Frac Fuel Manager

Pilot Thomas
09.2016 - 07.2019
  • Oversaw fuel inventory management and distribution processes to ensure operational efficiency.
  • Developed and implemented safety protocols to maintain compliance with industry regulations.
  • Trained and mentored staff on fuel handling procedures and equipment operation.
  • Conducted regular audits of fuel storage facilities to identify areas for improvement.
  • Managed scheduling and logistics for fuel deliveries to optimize resource utilization.
  • Developed comprehensive emergency response plans for potential spills or leaks, minimizing environmental impact in case of accidents.

Contract Pumper

Self Employed
08.2003 - 08.2016
  • Operated and maintained pumping equipment to ensure optimal performance and reliability.
  • Monitored production levels and adjusted processes for efficiency and quality control.
  • Conducted regular inspections and maintenance on systems to prevent downtime and extend equipment life.
  • Developed troubleshooting strategies to resolve operational issues swiftly, minimizing disruptions.
  • Collaborated with clients to identify needs and provide tailored solutions for pumping services.
  • Ensured compliance with environmental regulations by properly disposing of produced water and reporting any spills or leaks immediately.
  • Played a key role in maintaining positive relationships with landowners by addressing concerns regarding well operations and promptly reporting any issues to management.
  • Reduced downtime for well maintenance by efficiently troubleshooting and repairing equipment issues.
  • Optimized oil and gas production by regularly monitoring and adjusting well equipment.
  • Contributed to the overall success of the team by effectively communicating with other pumpers, operators, and supervisors regarding well performance issues.

Maintenance Mechanic

Stanley Tools
07.1991 - 07.2003
  • Assisted in routine maintenance tasks to ensure operational efficiency.
  • Learned operation of hand and power tools for repair and maintenance activities.
  • Supported safety inspections and compliance checks on machinery and equipment.
  • Collaborated with team members to troubleshoot mechanical issues effectively.
  • Documented maintenance activities and repairs for tracking purposes.
  • Followed established protocols to maintain a clean and safe work environment.
  • Engaged in ongoing training to enhance technical skills and knowledge base.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Performed preventive and regular maintenance on systems.

Education

High School Diploma -

Petrolia High
Petrolia, TX

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Employee motivation
  • Customer relationship management

Timeline

Operations Manager

Flint Logistics Group
07.2022 - Current

Operations Manager

Pilot Thomas Logistics
07.2019 - 07.2022

Frac Fuel Manager

Pilot Thomas
09.2016 - 07.2019

Contract Pumper

Self Employed
08.2003 - 08.2016

Maintenance Mechanic

Stanley Tools
07.1991 - 07.2003

Operations Manger

Pilot Thomas

High School Diploma -

Petrolia High