Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer Experience
Accomplishments
Timeline
Generic

Craig Deng

Plain City

Summary

Knowledgeable medical assistant with an exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Overview

2
2
years of professional experience

Work History

Medical Assistant

OrthoNeuro
Columbus
01.2025 - Current
  • Support physicians in orthopedic and neurological exams, performing wound care, suture removal and documenting data in EHR for 30+ patients weekly.
  • Educate patients on recovery plans, improving compliance by 20% per physician feedback.
  • Coordinate imaging referrals, ensuring timely care delivery.
  • Developed clinical skills such as patient assessment, casting, splinting and diagnostic imaging coordination.

Tennis Coach

North Ridgeville Racquet and Paddle
North Ridgeville
04.2024 - 01.2025
  • Instructed youth ages 6-18 in tennis fundamentals, techniques and strategies in both group and individual settings.
  • Communicated with parents and program staff to track progress and address individual needs.
  • Fostered a supportive and inclusive environment, encouraging personal growth and confidence on and off the court.

Medical Assistant

Southwest Urology
Middleburgh Heights
06.2024 - 01.2025
  • Supported urologists in outpatient procedures, such as cystoscopies and providing real-time assistance.
  • Conducted urinalysis and other diagnostic tests, delivering accurate results to providers to inform treatment decisions.
  • Educated patients on medication regimens and lifestyle modifications, improving adherence rates by 15% as reported by supervising physicians.
  • Learned urinary catheterization, specimen collection, bladder scanning and pre and post operative care.

Laboratory Technologist

Quest Diagnostics
Cleveland
06.2023 - 04.2024
  • Performed specialized cardiovascular assays, including ASDMA, TMAO, F2-isoprostanes, and omega testing, processing 1000+ samples weekly to inform risk assessments.
  • Ensured precision in high-throughput diagnostics, adhering to CLIA and CAP standards with zero errors in quality audits.
  • Collaborated with clinicians to deliver timely results, supporting treatment plans for patients with cardiovascular conditions.

Education

Master of Science - Biochemistry

Case Western Reserve University
Cleveland, OH
05-2022

Bachelor of Arts - Biochemistry & Molecular Biology

College of Wooster
Wooster, OH
05-2020

Skills

  • Patient assessment
  • Phlebotomy
  • Problem solving
  • Time management
  • Diagnostic testing
  • Team collaboration
  • Patient interaction
  • Empathy
  • Cultural competence
  • Patient advocacy
  • Electronic health records

Affiliations

Senior Project Researcher
College of Wooster, Wooster, OH
August 2019 – May 2020

  • Conducted independent research on antibiotic resistance, testing OGT inhibitor (Et-OSMI2) against common bacteria.
  • Performed Kirby Bauer and Liquid MIC assays, ultimately determining the efficacy of Et-OSMI2 against various bacterial strains.

Research Assistant
University of Pittsburgh, Pittsburgh, PA
June 2018 – August 2018

  • Conducted PCR and RNA isolation protocols to identify therapeutic targets for mast cell activation prevention.
  • Supported publications through organized and interpreted research data.

Volunteer Experience

Volunteer Community Support (January 2018-May 2020)

One Eighty Domestic Treatment Facility, Wooster, OH

  • Supported 50+ women in recovery by securing housing and distributing essentials like food and hygiene supplies.
  • Advocated for residents’ needs, connecting them to resources for stability.
  • Built empathy and cultural sensitivity, addressing health barriers.

Volunteer Healthcare Assistant (August 2014-December 2022)

Veteran Affairs Medical Center, Pittsburgh, PA

  • Assisted in dermatology, pathology, ENT, cardiology, and oncology over 10 years, supporting 50+ patients weekly with check-in and comfort.
  • Engaged veterans in dialogue and aided with bed changes, enhancing clinic flow.
  • Gained exposure to diverse medical conditions across specialties.

Accomplishments

  • Awarded the February Employee MVP at OrthoNeuro for going above and beyond patient care and assisting coworkers with clinical responsibilities.

Timeline

Medical Assistant

OrthoNeuro
01.2025 - Current

Medical Assistant

Southwest Urology
06.2024 - 01.2025

Tennis Coach

North Ridgeville Racquet and Paddle
04.2024 - 01.2025

Laboratory Technologist

Quest Diagnostics
06.2023 - 04.2024

Master of Science - Biochemistry

Case Western Reserve University

Bachelor of Arts - Biochemistry & Molecular Biology

College of Wooster
Craig Deng