Craig D. Nelson
Pompano Beach,FL
Summary
Letter Shop and Data Specialist with over 40 years’ experience in the mailing, digital print and mail related data industry. My areas of expertise include work flow, employee and production scheduling, budgets, machine maintenance, quality control and employee training. I am looking for a position where I can use my experience and grow with a department or company. I am a very dedicated, driven, hardworking self-starter.
Overview
41
41
years of professional experience
Work History
Director of Mail and Digital Print Services and Inventory Control
10.2012 - Current
- My current duties as Director of Mail and Digital Print Services and Inventory control for eleven years includes many complicated packages to donors with very specific asks and correspondence depending on the donor tier as well as basic post cards, self-mailers and inserting
- We produced over four million pieces per year
- In my present position I am responsible for Budgets, Production, Quality Control and all aspects of the Mail and Digital print Departments
- My responsibilities include everything from assisting in hiring qualified employees, setting up production and quality control procedures, performing data functions and overseeing data and letter-shop employees as well as provide monthly and annual production and inventory reports
- Since I have been at with my current employer we have tripled the production quantities while also cutting the payroll budget
- We have trained employees that had potential and replaced those that did not
- We also have purchased software for data manipulation and digital print and high production laser printers color and black and white
- We have moved much of the color printing, cutting, and folding in house
- All of my reviews (by the C.O.O.) gave been excellent
- We have instigated excellent quality control methods and up to date data archival systems
Operations Manager, Mail, Fulfillment, Digital Print
Reliable Mailing
Skokie, IL
01.2009 - 01.2012
- Create and implement quality control programs, work flow systems and processes
- Oversee Data, Digital, Mailing, Fulfillment, Quality Control Team and warehouse
- Monitor production, systems and quality control
- Data preparation for the mailing and digital departments.
Operations Manager, Mail, Fulfillment, Digital Print
ABS Graphics
Addison
01.2008 - 01.2009
- Create and implement quality control programs, work flow systems and processes
- Oversee Data, Digital, Mailing, Fulfillment, Quality Control Team and warehouse
- Up to one hundred fifty plus employees with five supervisors and managers reporting to me
- Monitor production, systems and quality control
- Mitigated business risks by working closely with staff members and assessing performance.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
President/Manager
Able Data Corporation
01.1991 - 01.2008
- Company Overview: Data processing and presort company relating to direct mailing operations
- Offices in Chicago and Ft
- Lauderdale
- Process data related to direct mail and digital Print
- (Presort and Laser software, Foxpro)
- Oversee all employees
- Manage accounts
- Monitor profit and loss
- Acquire and maintain accounts
- Data processing and presort company relating to direct mailing operations
- Offices in Chicago and Ft
- Lauderdale
- Monitored market trends and adjusted strategies accordingly.
- Implemented cutting-edge technologies to streamline operations and increase efficiency.
President
Able Mailing Services
01.1987 - 01.1991
- Opened and ran mailing company, Cheshire, Inserters, Caging, Fulfillment and Database.
- Incorporated data processing.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Split off Able Data and sold Able Mailing to Precision Response in 1991.
Direct Mail Production Manager
Color Group
01.1984 - 01.1987
- Purchased equipment
- Set up mail shop
- 25 to 50 employees
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Supervised maintenance activities for manufacturing machines and equipment.
- Oversaw all production; Coordinated with print, bindery and clients
- Managed scheduling, expansion and budgeting as well as production.
Education
Database Management Training
Miami-Dade Community College
Skills
- Database Management
- Mailing Production
- Operations
- Customer Service
- Digital Print
- Supervision
- Goal setting
- Financial reporting
- Leadership development
- Strategies and goals
- Contract and vendor management
- Cast and crew supervision
- Process improvement
Education And Trainings
- Miami-Dade Community College, Database Management Training
- Various Management trainings, Management Training
Timeline
Director of Mail and Digital Print Services and Inventory Control
10.2012 - Current
Operations Manager, Mail, Fulfillment, Digital Print
Reliable Mailing
01.2009 - 01.2012
Operations Manager, Mail, Fulfillment, Digital Print
ABS Graphics
01.2008 - 01.2009
President/Manager
Able Data Corporation
01.1991 - 01.2008
President
Able Mailing Services
01.1987 - 01.1991
Direct Mail Production Manager
Color Group
01.1984 - 01.1987
Database Management Training
Miami-Dade Community College
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