Craig Engelhardt

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Received Disability benefits

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Responsibilities are cleaning the lot, keeping fuel pumps clean, empty trash cans outside, cleaning the glass inside the store and outside, stocking cooler, help put stock away, work the register as needed, checkout customers and help the customers.

• Maintained safe driving records by strictly following traffic rules and regulations.
• Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
• Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
• Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.

Kept maintenance records for the tractors and trailers, ran the day to day business of the trash transfer. Maintained inventory of parts and supplies for the shop and office. Communicated with the drivers as to where they were and where they needed to go. Communicated with the vendors and customers. Operated front loader, backhoe for the purpose of loading trash into top load trailers.

• Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
• Enhanced yard efficiency by implementing streamlined processes for inventory management and organization.
• Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.
• Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
• Build Loads for cutomers
• Load and unload trucks with forklift
• Stock yard using forklift to keep material out of the weather