Sales Strategy: Develop and execute sales strategies to drive revenue growth in the home improvement sector. Collaborate with the marketing team to identify new opportunities and stay ahead of market trends.
Performance Management: Set clear sales goals Exceed targets for the team and monitor performance regularly. Implement incentive programs to motivate the team to achieve and surpass objectives.
Customer Focus: Ensure that I provide exceptional customer service throughout the entire sales process. Resolve escalated customer issues promptly and professionally.
Market Analysis: Conduct market research and competitor analysis to identify areas for business expansion and improvement. Utilize insights to make data-driven decisions.
Organized periodic events at managed properties designed to attract new tenants or build relationships with current residents.
Prepared documents such as leases, eviction notices and rental applications for prospective tenants.
Developed and implemented strategies for increasing occupancy rates in rental properties.
Created detailed reports on monthly rent collections, delinquencies, and evictions.
Provided training sessions for staff members on proper handling of landlord and tenant disputes or emergency situations.
Provided customer service support to tenants regarding leasing agreements, maintenance issues, and general inquiries.
Researched market trends in order to recommend changes in rental rates or policies that could increase revenue potential from properties under management.
Ensured compliance with applicable federal, state and local laws related to housing regulations or zoning requirements.
Advised landlords on best practices for maximizing their return on investment while minimizing risk associated with tenant relations.
Negotiated terms of lease agreements between landlords and tenants including rent amounts and duration of contracts.
Conducted regular property inspections to identify maintenance needs and ensure tenant safety.
Drafted legal documents such as eviction notices or breach of contract letters when necessary.
Maintained accurate records of all financial transactions related to the management of properties including accounts receivable and payable ledgers.
Monitored external vendors responsible for landscaping services or pest control at managed properties.
Managed the day-to-day operations of multiple residential properties including budgeting, advertising vacancies, collecting rents, responding to tenant complaints and resolving disputes.
Regional Sales Manager
Reece Builders
Boca Raton
07.2020 - 02.2023
As the Sales Manager for Boca Raton to Port Saint Lucie Impact windows & doors division, I oversaw the sales team. I drove revenue growth through effective leadership, strategic planning, and customer-focused initiatives. My primary goal was to motivate and guide the sales team to achieve and exceed sales targets while maintaining the highest level of customer satisfaction.
Team Leadership: Manage, mentor, and inspire the sales team to perform at their best. Provide ongoing coaching, support, and feedback to help team members reach their full potential.
Sales Strategy: Develop and execute sales strategies to drive revenue growth in the home improvement sector. Collaborate with the marketing team to identify new opportunities and stay ahead of market trends.
Performance Management: Set clear sales goals and targets for the team, and monitor performance regularly. Implement incentive programs to motivate the team to achieve and surpass objectives.
Customer Focus: Ensure that the sales team provides exceptional customer service throughout the entire sales process. Resolve escalated customer issues promptly and professionally.
Senior Sales Consultant
Home Performance Alliance
Tampa
01.2012 - 02.2020
Sales Strategy: Develop and execute sales strategies to drive revenue growth in the home improvement sector. Collaborate with the marketing team to identify new opportunities and stay ahead of market trends.
Performance Management: Set clear sales goals and Exceed targets for the team, and monitor performance regularly. Implement incentive programs to motivate the team to achieve and surpass objectives.
Customer Focus: Ensure that I provide exceptional customer service throughout the entire sales process. Resolve escalated customer issues promptly and professionally.
Market Analysis: Conduct market research and competitor analysis to identify areas for business expansion and improvement. Utilize insights to make data-driven decisions.
Education
Commercial Investor - Real Estate/Accelerated Investor Platform