Craig Gates
Bessemer,AL
Summary
Experienced housekeeper with a strong background in the hospitality and healthcare industries. Demonstrated proficiency in maintaining cleanliness and organization of facilities. Known for efficient execution of cleaning tasks, effective collaboration in team efforts, and ensuring high standards of hygiene and guest satisfaction. Seeking a housekeeper role to leverage expertise in cleaning and customer service.
Overview
2
2
years of professional experience
Work History
Janitorial worker
Cooper green hospital
02.2024 - 01.2025
- Maintained cleanliness and hygiene across hospital facilities, ensuring a safe and sanitary environment for patients, staff, and visitors
- Maintained cleanliness through daily tasks including sweeping, mopping, dusting and waste removal according to hospital protocols.
- Collaborated with the maintenance team to report and address any repair or safety issues promptly
- Managed inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper storage
- Assisted in setting up and breaking down rooms for hospital events and meetings, contributing to smooth operations
- Followed strict infection control procedures to minimize the risk of cross-contamination and ensure compliance with health regulations
- Responded to emergency cleaning requests with urgency and efficiency, maintaining a high standard of service
Housekeeping
Hilton
01.2023 - 02.2024
- Maintained cleanliness across guest rooms and shared spaces efficiently.
- Ensured Hilton's high standards of cleanliness through regular vacuuming, dusting, and sanitizing.
- Replenished linens, towels, and guest amenities in a timely manner, enhancing guest satisfaction and comfort
- Carried out comprehensive inspections to uncover facility upkeep needs.
- Collaborated with team members to efficiently manage workload and ensure all tasks were completed within designated timeframes
- Assisted in training new housekeeping staff, sharing best practices and company protocols to maintain consistent service quality
- Responded promptly to guest requests and inquiries, delivering exceptional customer service and ensuring a positive guest experience
- Adhered to health and safety regulations, implementing proper cleaning procedures to minimize risks and maintain a safe environment
Education
Certificate Of Technical Studies -
Lawson Community College
Bessemer, AL12.2024
High School Diploma - Education
PD Jackson-Olin High school
Birmingham, Alabama12.2023
Skills
- Customer Service
- Communication
- Problem-Solving
- Time Management
- Cash Handling
- Inventory Management
- Product Knowledge
- Adaptability
- Sales Techniques
- Teamwork
- Problem Solving
- Skills: Inventory Management
- Attention to Detail
- Physical Stamina
- Basic Math Skills
- Cleaning Skills
- Communication Skills
- Professionalism
- Flexibility
- Problem-solving
Timeline
Janitorial worker
Cooper green hospital
02.2024 - 01.2025
Housekeeping
Hilton
01.2023 - 02.2024
High School Diploma - Education
PD Jackson-Olin High school
Certificate Of Technical Studies -
Lawson Community College
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