Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Grossman

Winston-Salem,NC

Summary

I am a Highly motivated Security professional with over seven years of experience in security and four years as site supervisor. Im looking to utilize my wealth of experience in various fields to help provide exceptional and the most professional service possible. In my years in a supervisory roll, I have had always shown exceptional leadership by example to my team. As supervisor my conflict and resolution skills along with excellent customer service edict have been proven by dealing with upset employees, vendors and customers. Experienced in timely completing payroll,
and scheduling and utilizing staff to accommodate both customer and staff needs. My computer experience includes Windows, Excel, Word and other systems like the Yard Management System, used in distribution centers. I have responsible for training team members on multiple shifts with varying responsibilities. I also have OSHA 30 General Industry certification.
In closing, my 35 years in the work force and experience in jobs from retail to labor intensive positions and security have all Been a constant learning experience and I look forward to Loss Prevention training in the future.

Overview

7
7
years of professional experience

Work History

Critical Facility Security

Securitas Security Services USA
Winston Salem, NC
06.2021 - Current

- Access control and escort.

- Both facility and data floors documentation and verification.

- Badge profile creation and execution.

- Security call center and dispatch.

- CCTV monitoring, and review.

- Communication and documentation of events

- General patrol of campus.

- Weekly and monthly security tests for systems and facility.

- Dock master duties include Inspections, access control and property pass documentation.

Security Supervisor

Securitas Security Services USA
Greensboro\Salisbury, North Carolina
10.2020 - 06.2021

- CCTV use and review to ensure officer and site compliance and investigations.

- Enforced onsite safety program and properly trained team members to decrease injuries.

- Documented all safety issues.

- Scheduling, training and accurate pay roll complication.

- Collaborated with branch management to address disciplinary actions and corrective actions.

- Managed 16 officers and 22 special detail officers during the height the pandemic while balancing facility company and client needs.

Security Supervisor

Egger Wood Products
Lexington, NC
07.2019 - 09.2020

At Egger Wood products I managed 8 officers, 12 hour shift schedule, rotating two weeks days and two weeks nights and five part-time guards as well. Ensure no breach of property or entry. Ensure all visitors and deliveries are expected and approved. Maintain a close relationship with staff to ensure great customer service. Security duties included roving site to ensure all visitors and vendors are approved for entry, no unsafe conditions or unsafe acts were being done. Identified all fueling stations on site and equated them to aerial image of site for Fire Marshall. Identified and numbered contractor trailers and ownership of them for Fire Marshall to assist in case of a need for 911. Reported directly too the SR. Site Safety Specialist. Ensure all guards comply with Chain of command and proper SOP of the company. Assist visitors to site as where they needed to go.
Schedule changes of officers based on client and company needs.

Security Supervisor

Securitas Security Services USA
Lexington, NC
12.2018 - 07.2019

Site supervisor responsibility and all officer training, schedules and payroll. Log in and out of contractors and vendors. Ensure all guards were completing necessary logs and DAR. Deny entry to any contractor not cleared and certified by Gray Safety Services. Remind all individuals entering site the proper PPE is required. Keep operations manager up to date with all necessary incidents and employee issues beyond my job description.

Armed Security Officer

US Security Associates
Charlotte, North Carolina
01.2015 - 10.2018

As an Armed Officer, I worked at two truck gates and corporate offices at the Food Lion corporate head quarter's in Salisbury NC. . I received a Certificate of Commendation award for going above and beyond my duties, on a recommendation from our Distribution Center Loss Prevention manager .I was also responsible for reporting any unsafe conditions to client/company in order to ensure a safe work environment to all.
Duties included: Truck Gates-Log in all loads on excel work sheet with drivers proper credentials, purchase orders, as per the clients loss prevention policy. Extensive use of the YMS (yard management system)
• log in and out all visitors and vendors
• inspect and log out all driver deliveries, and verify all partial loads were in fact that and not possible stolen merchandise
Customer Support Center
• Greet and electronically log in all visitors, vendors and guest's with proper Identification
• Verify all entries as to their appointment and direct them to proper location.
• Log in and verify all employees who forgot or misplaced electronic company badge in case of termination.
• Deny entry with proper cause.

Education

OSHA 30 General Industry

NCPPSB Armed And Unarmed Training

LPQ Certification Pending

High School Diploma -

John Jay Senior High School
Hopewell Junction, NY
06.1990

Skills

  • CCTV Monitoring
  • Incident Reporting
  • Customer Service
  • OSHA 30
  • Armed and unarmed security
  • Office, word and excel
  • Site and officer management
  • Retail lead/ ASM
  • Loss prevention

Timeline

Critical Facility Security

Securitas Security Services USA
06.2021 - Current

Security Supervisor

Securitas Security Services USA
10.2020 - 06.2021

Security Supervisor

Egger Wood Products
07.2019 - 09.2020

Security Supervisor

Securitas Security Services USA
12.2018 - 07.2019

Armed Security Officer

US Security Associates
01.2015 - 10.2018

OSHA 30 General Industry

NCPPSB Armed And Unarmed Training

LPQ Certification Pending

High School Diploma -

John Jay Senior High School
Craig Grossman