Craig Harper
Shoreacres
Summary
Dynamic Service Center Operations Manager with extensive experience at ACI MOTOR FREIGHT, excelling in integrated logistics management and FMCSA compliance. Proven track record in staff development and strategic planning, leading teams to achieve operational excellence and enhance safety standards. Committed to optimizing fleet performance and ensuring regulatory adherence.
Overview
23
23
years of professional experience
Work History
Service Center Operations Manager
ACI MOTOR FREIGHT
Houston
11.2020 - Current
- Responsibilities include Scheduling, dispatch, FMCA regulatons compliance, KPI indicators, , All Human resourse respomsibilities, P&L, Managing a workforce of 20 plus people, GPS management, Maintenance of vehicles.
- Terminal Manager for 3rd party logistics company in the Houston, Texas area.
Driver Trainer
JJ Keller
09.2020 - 11.2030
- 100 % travel position Training drivers to ensure compliance with FMCSA regultions.
- Responisibilites included training Drivers on all regulations, training drivers on a field exercise course and a FMCSA regulated road test.
FLEET MANAGER
MASTEC NETWORK SOLUTIONS
03.2015 - 05.2020
- Implement policies and procedures for all CMV Vehicles.
- Manage all CMV Driver Qualifications Files.
- Maintain FMCSA(DOT) Compliance for company vehicles and driver's.
- Reporting and Investigation of all Incidents that pertain to CMV vehicles and assist safety in any investigation needed.
- Responsible for giving Drivers Safety Training in accordance with CMV regulations and company policy, insure drivers are properly licensed and trained in accordance with FMCSA requirements.
- Operated tracking and compliance electronic logging and GPS systems.
- Manage the operations and maintenance of CMV vehicles and trailers.
- Ensure facilities are following current HOS regulations as well as all FMCSA recordkeeping requirements, seamlessly coordinate fleet maintenance with 3rd party maintenance system.
- Created truck audit system for company in comparable to a FMCSA roadside audit. and reporting.
SAFETY AND COMPLIANCE DIRECTOR
PEL-STATE SERVICES
03.2014 - 01.2015
- Daily activities included monitoring all FMCSA, DOT, OSHA and environmental activities.
- 2 managers working under my direction to fully comply with customer regulations in the Oilfield industry.
- Designed and implement effect Safety Training program, Orientation Program, covering all aspects of government compliance and regulations.
- Conduct weekly safety meetings along with holding all departments accountable for all Safety and Compliance issues.
- I have extensive knowledge of all FMCSA, OSHA, TCEQ, and FRA regulations having fully trained all personnel on all aspects of Safety and Compliance and have created a follow up training retention program for new employees.
- Lead all accident investigations using root cause analysis.
- Safety and Compliance Director for an oilfield services company.
OPERATIONS MANAGER
RAPID ENVIRONMENTAL SERVICE
09.2011 - 03.2014
- Company activity including scheduling, operation implementation, FMCSA(DOT) compliance with 22 truck fleet with dry vans, tankers and refrigerated trailers.
- TCEQ compliance.
- Managing all Logistics operations overseeing personnel in 3 terminals in Texas with creating an operation plan for expansion in 3 states.
- Overseeing managers who with work Dedicated carriage and field and local personnel.
- Designing and building a 450 Car Rail Storage Facility, and a multi-use railcar and trailer cleaning facility with 40 plus employees.
- Oversee operations and logistics support, sales/revenues, expenses, financial metrics and tracking, purchasing, strategic planning and market development, forecasting, customer relations, and human resources.
Terminal Operations Manager
US Development Group
Houston
12.2007 - 11.2010
- Full P&L responsibility for $19 million multiple use rail operations facility.
- Acting GM managing $30 million Logistics, Dedicated Contract Carriage, 1,000 Car Rail Storage Facility, and Multi-Product Rail Product Transfer Operations facility with 20+ employees.
- Oversee operations and logistics support, sales/revenues, expenses, financial metrics and tracking, purchasing, strategic planning and market development, forecasting, customer relations, and human resources.
- Responsibilities included working with Union Pacific to ensure proper an on time delivery of Railcars to facility, Inspection and verification processes to ensure railcars was in good mechanical order and in compliance to ensure compliance with federal and customer guidelines including maintenance and cleaning of equipment along with all certifications needed for movement.
Education
Tarrant County College
Fort Worth, TexasSkills
- Integrated logistics management
- Fleet management
- Staff development
- FMCSA compliance
- Human resources
- H2S trainer certification
- Defensive driving instruction
- Underground fuel tank training
- OSHA certification (30 hours)
- FRA compliance
- Rigger certification
- Reasonable-suspicion training
- Strategic planning
- Inventory optimization
- Asset management
- EPA compliance
- TCEQ compliance
- Red Cross trainer certification
- DOT certification
- Smith driving system certification
- ELD compliance auditing
References
- Robert Wilcox, 954-895-2803
- Page Higgins, 909-363-6196
Awards
- Department of Defense Patriotic Employer Award
- 5 Time HSE Award
- 3 Time National Safety Council Award for Zero Incidents
Timeline
Service Center Operations Manager
ACI MOTOR FREIGHT
11.2020 - Current
Driver Trainer
JJ Keller
09.2020 - 11.2030
FLEET MANAGER
MASTEC NETWORK SOLUTIONS
03.2015 - 05.2020
SAFETY AND COMPLIANCE DIRECTOR
PEL-STATE SERVICES
03.2014 - 01.2015
OPERATIONS MANAGER
RAPID ENVIRONMENTAL SERVICE
09.2011 - 03.2014
Terminal Operations Manager
US Development Group
12.2007 - 11.2010
Tarrant County College