Craig Himel
Director Of Operations
Mandeville,LA
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals.
Overview
27
27
years of professional experience
Work History
New Business Development Manager
Salad Station
03.2024 - Current
- Created comprehensive reports detailing business development progress for senior leadership, allowing them to make well-informed decisions about resource allocation and strategic direction.
- Developed strategic partnerships with organizations to create mutually beneficial business relationships and enhance company visibility.
- Identified new opportunities for revenue growth and expansion by analyzing industry trends and competitor activity.
- Negotiated favorable contract terms with clients, ensuring long-term profitability while meeting client needs and expectations.
- Implemented innovative sales tools and techniques to improve team productivity and streamline the sales process from initial contact through deal closure.
- Conducted regular competitor analysis to stay informed about industry trends and potential threats, enabling the company to quickly adapt its strategies as needed.
Director of Operations
Big Hats Holdings LLC
10.2021 - Current
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored budget and utilized operational resources.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Mentored and coached team members to foster productive and engaging work environment.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Established and monitored quality assurance standards to achieve operational excellence.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Launched over 4 new locations through effective management of property acquisitions and construction and financial planning.
Regional Vice President of Operations
David Briggs Enterprises
08.2016 - 10.2021
- Reduced operational risks while organizing data to forecast performance trends.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Regional Manager
David Briggs Enterprises
07.1997 - 08.2016
- Launched over 10 new locations through effective management of property acquisitions and construction and financial planning.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Developed vendor network of contacts to drive down costs and increase revenues.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
- Established and maintained operational standards for 24 locations.
- Spearheaded market expansion plans for senior leadership.
Education
Bachelor of Arts - Business Administration And Management
Southeastern Louisiana University
Hammond, LA 05.2001 -
Skills
- Strategic planning and execution
Performance Analysis
Process improvements
Capital spending
Business Development
Inventory management
Effective leader
Budget development
Timeline
New Business Development Manager
Salad Station
03.2024 - Current
Director of Operations
Big Hats Holdings LLC
10.2021 - Current
Regional Vice President of Operations
David Briggs Enterprises
08.2016 - 10.2021
Bachelor of Arts - Business Administration And Management
Southeastern Louisiana University
05.2001 -
Regional Manager
David Briggs Enterprises
07.1997 - 08.2016
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