Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Craig Hoffman

Jonestown,PA

Summary

A hard-working leader.

Eager, reliable, independent individual who is well-versed in the packing and distribution fields.

Has an excellent record of safely training employees.

A dedicated hard worker with proven performance in the fields of distribution and customer service.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Truck Manufacturing/ Preparation

Wabash National
10.2023 - 02.2025
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Prepared truck frames with sanders and cleaners.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Bag Manufacturing

Thermo Fisher Scientific Inc.
03.2019 - 10.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.

Machine Operator

Plastic systems packaging molding
05.2018 - 02.2019
  • Safely operating machine making plastic containers, packaging them and stacking them to fill customer orders. Going above and beyond individually or working as team to complete any and all orders to maximize production.
  • Operating machinery to fill customer orders.
  • Operating heavy machinery in a safe efficient method.
  • Uses multiple tools (ex. Hammers, staplers, banding machines, strapping tools, markers, tape measures, tape guns
  • Prioritizes safety first
  • Reports over, short, or discrepancies by visually and physically examining varieties of products.
  • Verifies/prepares documentation to ensure that proper items are selected for issue
  • Utilizes automatic stretch wrap machines
  • Stands on hard surfaces for extended periods of time
  • Works to complete tasks quickly, safely and efficiently
  • Utilizes and Promotes Teamwork for a more effective work environment
  • Assembles shipment according to the shipping orders
  • Verifies conditions of trailers being loaded
  • Counts, verifies and records quantities to maintain proper inventory
  • Picks products according to priority and expiration dates (FIFO method)
  • Maintains cleanliness.
  • Packs/repacks packages to ensure quality and prevent damage using appropriate packing materials and techniques.
  • Blocks and braces containers ready for shipment Stands, stoops, twists, grasps, walks, bends, handles, reaches forward, crouches, sits, throws, crawls, reaches overhead, drives MHE, uses eye/hand/foot coordination and finger dexterity
  • Outstanding Attendance
  • Product placement and knowledge of materials
  • Loading and Unloading merchandise from trucks.

Direct support professional

Community interactions
06.2017 - 01.2018
  • Provided Structural leadership, and initiative to revamping the residential programs for adults with learning disabilities.
  • Auditing Daily logs for the county
  • Auditing Sleep logs for the county
  • Auditing MAR’s for the state
  • Documenting Medication errors and documentation errors
  • Counting medications – controlled substances included
  • Medication administration
  • Performed On call duties
  • Dietary Planning
  • Meal prepping
  • Grocery shopping
  • Money management for the house/ clients
  • Transported clients as needed, for doctor appointments and recreation trips.
  • Helping individuals with IDD be more independent.
  • Keeping track of client appointment and activities

Order Selector

Dollar General Warehouse
06.2016 - 05.2017
  • Used knowledge of warehouse practices and quality service to select orders in the safest most efficient method possible.
  • Examined receipts and turn-ins to verify kind, count and condition and completes all documents.
  • Processed material prescribed by established procedures.
  • Determined where items should be located in the warehouse to achieve maximum utilization of limited space.
  • Assisted the supervisor in developing plans for storage and arrangement of stock in accordance with agency regulations which determine the configuration setup, movement, rearrangement and traffic flow.
  • Received incoming shipments, unloading, selecting, storing, stacking and palletizing incoming items.
  • Assisted during inventories and is able to determine the basis for over, short or misplaced items by checking status information in issue requests, receiving and shipping reports and locator records within the operational area.
  • Received packed material, ready for shipment from various sources, making final checks of material to insure that it is properly packed and ready for shipment, comparing accompanying documents to material, stows material until shipment date.
  • Operated various material handling vehicles to transport material throughout warehouse.
  • Worked on own initiative to consolidate materials, and provide maximum space utilization and protection of materials.
  • Used keypads, optical readers, scanner (bar code wands), and RF scan gun.
  • Recounted or searched other storage locations to assist in determining the basis for over, short, misplaced items or other discrepancies.
  • Excels at accurately labeling freight, monitoring inventory, calculating and verifying quantities, and using computers to maintain records.
  • Operated Material Handling Equipment (MHE) include stand up and sit down forklift.
  • Operates heavy power equipment. (ex. Skid loader, cranes, scissor lifts, boom lifts, jackhammers, power tools, forklifts, tuggers and stock selectors)
  • Works overtime as need to accomplish any and all requirement.

Wireless Department Manager and Distribution

Wal-Mart
02.2014 - 05.2016
  • Using effective distribution expertise to provide exceptional leadership and excellent customer service. Worked as management and with the distribution department to perform duties to exceed expectations and to ensure that quality and safety were the highest priority. Excellent employee that had no trouble handling the responsibilities of leadership and constantly promoted team work among the staff.
  • Became a Manager of twenty employees, utilizing any and all skills to train and teach new employees the policies and procedure while promoting safety, quality and excellence always.
  • Retrieves and operating any and all equipment available to push forward customer expectations
  • Assign work and check work assignments for compliance.
  • Activated Customer electronics and cellular devices
  • Carries customers merchandise
  • Loading and Unloading merchandise from trucks.
  • Loading and Unloading pallets from racks.
  • Product location controller
  • Money handling
  • Product placement and knowledge of materials
  • Reliable, Safe, and hard working
  • Outstanding Attendance
  • Integral part of problem solving
  • Operates heavy power equipment. (ex. Skid loader, cranes, scissor lifts, boom lifts, jackhammers, power tools, forklifts, tuggers and stock selectors)
  • Works overtime as need to accomplish any and all requirement
  • Works indoors and outdoors in all weather conditions
  • Stands, stoops, twists, grasps, walks, bends, handles, reaches forward, crouches, sits, throws, crawls, reaches overhead, drives MHE, uses eye/hand/foot coordination and finger dexterity
  • Loads/unloads and pushes/pulls supplies weighing over 100 pounds using weight handling equipment or assistance from co-workers
  • Wears PPE (Personal protective equipment)
  • Uses multiple tools (ex. Hammers, staplers, banding machines, strapping tools, markers, tape measures, tape guns
  • Operates manual and automated equipment to move, transfer and/or transport material
  • Performs equipment inspections in accordance with safety policies and procedure
  • Prioritizes safety first
  • Independently carries out assignments following established procedures
  • Works to complete tasks quickly, safely and efficiently
  • Utilizes and Promotes Teamwork for a more effective work environment
  • Stands on hard surfaces for extended periods of time
  • Utilizes automatic stretch wrap machines
  • Picks/packs palletized bulk items and loose bin items to fill order requests
  • Receives, unloads and processes incoming shipments
  • Reports over, short, or discrepancies by visually and physically examining varieties of received products
  • Reviews receiving documents and segregates materials according to distribution requirements
  • Uses size, shape, quantity, possibility of contamination and expiration dates to select, store, stack and palletize items
  • Uses RF to fill work orders and requests for items ordered
  • Verifies/prepares documentation to ensure that proper items are selected for issue
  • Assembles shipment according to the shipping orders
  • Verifies conditions of trailers being loaded
  • Completes, signs and records shipping and receiving documents
  • Counts, verifies and records quantities to maintain proper inventory
  • Uses computers and keyboards
  • Loads/unloads shipments from trucks
  • Picks products according to priority and expiration dates (FIFO method)
  • Verifies and applies proper shipping/receiving labels to material and corrects discrepancies when needed.
  • Maintains cleanliness.
  • Assures loads are stable and balanced
  • Measures dimensions and weighs material/pallets
  • Packs/repacks packages to ensure quality and prevent damage using appropriate packing materials and techniques.
  • Blocks and braces containers ready for shipment

Grill Leader, Maintenance

Burger king
08.2013 - 02.2014
  • Providing excellence, Leadership and service to managers, crew members and customers alike. Using my knowledge and Leadership to train and lead employees diligently following any or all policies and procedures to ensure the highest quality completely safely to the customers.
  • Lead twenty-five employees and trained new employees to the highest standards of safety, efficiency, and Quality.
  • Open and closed store, assisting management in crew placement
  • Cashier
  • Customer Service
  • Cleaning and Proper sterilization of product containers and utensils
  • Handling questions and concerns with accuracy
  • Inventory control
  • Stock order receiving
  • Initiate corrective procedure with incorrect orders
  • Maintaining order with unruly customers within McDonalds procedures
  • Food prep
  • Quality control
  • Overseeing special orders as needed
  • Followed all closing procedures and opening procedures as required by shift
  • Waste disposal
  • Worked with surrounding franchises
  • Changing and maintaining sterilized beverage dispensers
  • Monitors compliance with health and fire regulations regarding food preparation and serving and building maintenance of the restaurant
  • Integral part of implementing new food safety procedures
  • Monitors food preparation and methods, size of portions, and presentation of food to ensure food is prepared and presented in accepted manner
  • Investigates and resolves complaints regarding food quality, service, and accommodations
  • Strives to ensure quality, service and cleanliness
  • Takes and prepares customer orders
  • Follows policies and procedures
  • Ensures safety and quality while meeting service time goals
  • Operated grills, open fryers, deep fryers, ovens, cash registers, dish washers, vacuums, wet/dry vacuums and cleaning equipment
  • Follows MSDS (Material safety data sheets) when handling cleaning chemicals
  • Controls money
  • Ensures customer satisfaction

Lead Line Processor

BC natural chicken
09.2012 - 07.2013
  • Using exceptionally honed leadership skills to ensure quality, safety, and effectiveness to the customer. Using excellence and Leadership to ensure the processing line and line workers completed their duties in a safe and exceptional manner. Over coming complications on a daily basis to lead and train new and senior employees on new and ever changing policies.
  • Training and leading thirty to thirty-five employees in a challenging and very diverse work place
  • Supervises Conveyor for quality control
  • Deboning
  • Waste disposal
  • Chicken meat portioning
  • Plucking
  • Loading and unloading product containers
  • Assists co-workers with language barriers/proper working procedure
  • Processing chicken for next step of assembly line
  • Maintaining sanitary work station
  • Works effectively in a self-directed work environment
  • Helped to implement new safety procedures
  • Following any and all procedures to ensure quality and safety all the way to the customer

Grill Leader, Maintenance

McDonalds
08.2009 - 05.2012
  • Providing excellence, Leadership and service to managers, crew members and customers alike. Using my knowledge and Leadership to train and lead employees diligently following any or all policies and procedures to ensure the highest quality completely safely to the customers.
  • Lead twenty-five employees and trained new employees to the highest standards of safety, efficiency, and Quality.
  • Open and closed store, assisting management in crew placement
  • Cashier
  • Customer Service
  • Food prep
  • Quality control
  • Overseeing special orders as needed
  • Followed all closing procedures and opening procedures as required by shift
  • Waste disposal
  • Cleaning and Proper sterilization of product containers and utensils
  • Handling questions and concerns with accuracy
  • Inventory control
  • Stock order receiving
  • Initiate corrective procedure with incorrect orders
  • Maintaining order with unruly customers within McDonalds procedures
  • Worked with surrounding franchises
  • Changing and maintaining sterilized beverage dispensers
  • Monitors compliance with health and fire regulations regarding food preparation and serving and building maintenance of the restaurant
  • Integral part of implementing new food safety procedures
  • Monitors food preparation and methods, size of portions, and presentation of food to ensure food is prepared and presented in accepted manner
  • Investigates and resolves complaints regarding food quality, service, and accommodations
  • Strives to ensure quality, service and cleanliness
  • Takes and prepares customer orders
  • Follows policies and procedures
  • Ensures safety and quality while meeting service time goals
  • Operated grills, open fryers, deep fryers, ovens, cash registers, dish washers, vacuums, wet/dry vacuums and cleaning equipment
  • Follows MSDS (Material safety data sheets) when handling cleaning chemicals
  • Controls money
  • Ensures customer satisfaction

Processing returns and Receiving materials

Ingram Micro
07.2008 - 01.2009
  • Using knowledge of storage and distribution to provide safe, reliable and excellent service to customers and for management.
  • Leads special projects team when specific work areas or equipment break or inoperable
  • Aids supervisor on passing instructions to other employees while also answer any work related questions or inquires such as supervisor directions, department policies, written instructions and packing or safety procedures.
  • Consistently stocking and diligently ensuring that workers have tools and materials available to complete tasks.
  • Duties such as stowing, selecting stock, surveying locations, physical inventory, packing, examining and identifying material, handling material, and operating (MHE) Material Handling Equipment.
  • Verifying any accompanying information on material, against any labels or documentation on material
  • The process of unloading, receiving or processing incoming shipments.
  • Diligently following established procedures in reporting overages, shortages, damaged material, or misdirected freight
  • Using a wide variety of packing materials, procedures, and methods to pack and repack different types of material
  • Trained 12 plus new employees in packing
  • After determining the type of item to be packed, choosing the best method to pack and send the item based off those determinations
  • After checking the condition of shipping containers, and using any specific shipping requests assembles the items for shipping in the appropriate loading area.
  • Uses and ensures the proper conveyance are used to load and ship the material
  • Requested by supervisors on multiple occasions to complete special projects
  • Pack and re-pack variety of items which are large, bulky, heavy, odd shaped, fragile or sensitive
  • Receive, pack, stow, pick, and select for issue or shipment.
  • Ability to be a team leader, and to lead more than three subordinates to accomplish all duties
  • Counts and recounts the types and different quantities of items using a physical Tally to show how number was obtained
  • Uses automated systems to pull and gather data and convey materials to destination.
  • Communicate orally and in writing by reporting to supervisors any discrepancies and possible corrective actions
  • Operated Material Handling Equipment (MHE) include stand up and sit down forklift
  • Realign and consolidate material in accordance with supply, storage, and distribution policies
  • Selected stock, stowed stock, location survey, physical inventory of stock, material handling, material examining and identifying, packing
  • Provided with information, guidance and advice as it pertains to manual and mechanical demilitarization operations, as well as, work methods and techniques.
  • Use tape dispensers, stapling, banding machines, carton maker, calculators, tape measuring, strapping tools, hammer and nails, also use stencils, labels and identifying markings on containers.
  • Determined appropriate method of packing based on the type of item to be packed and shipped
  • Receives, unloads and processed incoming shipments, check accompanying documentation against container or packing labels
  • Assisted in compiling statistics and consolidating data on discrepancy findings for these locations and identified correct location.
  • Ensured shipments are properly loaded onto the right conveyances
  • Thorough knowledge of automated supply system and personal computer programs to research and verify complex property accounting processes, reconstruct records, document investigation results, prepare memoranda and report status and progress

Deli member, cashier, and stockman

Giant foods
02.2005 - 07.2008
  • Excellent employee that had no trouble handling the responsibilities of leadership and constantly promoted team work among the staff. Provided safe and reliable service in accordance with the safest policies and procedures.
  • Training new employees using proper safety policies and procedures.
  • Cleaning and sterilization of all containers, Utensils, equipment and Cooking items
  • Keeping a very organized, clean and sterilized work station
  • Cleaning and breaking down of the dish machine at the end of every shift
  • Making corrections to machine when malfunction
  • Keeping a very effective work pace to accommodate for other workers
  • Organization of items that are run through the machine
  • Unloading of packages and controlling inventory
  • Carries customers merchandise
  • Loading and Unloading merchandise from trucks.
  • Loading and Unloading pallets from racks
  • Product location controller
  • Money handling
  • Product placement and knowledge of materials
  • Outstanding Attendance
  • Integral part of problem solving
  • Operates heavy power equipment. (Ex. Skid loader, scissor lifts, power tools, forklifts, tuggers and stock selectors.
  • Works indoors and outdoors in all weather conditions
  • Stands, stoops, twists, grasps, walks, bends, handles, reaches forward, crouches, sits, throws, crawls, reaches overhead, drives MHE, uses eye/hand/foot coordination and finger dexterity
  • Loads/unloads and pushes/pulls supplies weighing over 100 pounds using weight handling equipment or assistance from co-workers
  • Wears PPE (Personal protective equipment)
  • Uses multiple tools (ex. Hammers, staplers, banding machines, strapping tools, markers, tape measures, tape guns
  • Performs equipment inspections in accordance with safety policies and procedure
  • Prioritizes safety first
  • Utilizes and Promotes Teamwork for a more effective work environment
  • Reports over, short, or discrepancies by visually and physically examining varieties of received products
  • Reviews receiving documents and segregates materials according to distribution requirements
  • Uses RF scanner to fill work orders and requests for items ordered
  • Picks products according to priority and expiration dates (FIFO method)
  • Used deli machines to complete orders for customers

Education

High school Diploma - undefined

Northern Lebanon
01.2008

Skills

  • Ability to interpret job instructions and pass them on to others
  • Detail-oriented
  • Great work ethic
  • Knowledge of warehousing and distribution processes
  • Leadership
  • Intelligent
  • Excellent multitasker
  • Excellent oral and written communication skills
  • Outstanding interpersonal skills
  • Fast learner
  • Keeps calm under pressure

Certification

  • Material Handling Equipment (MHE) (Pallet-Jack, Forklift, tugger)
  • Computer Processing
  • Safety Training
  • CPR
  • Microsoft Word and Excel

Timeline

Truck Manufacturing/ Preparation

Wabash National
10.2023 - 02.2025

Bag Manufacturing

Thermo Fisher Scientific Inc.
03.2019 - 10.2022

Machine Operator

Plastic systems packaging molding
05.2018 - 02.2019

Direct support professional

Community interactions
06.2017 - 01.2018

Order Selector

Dollar General Warehouse
06.2016 - 05.2017

Wireless Department Manager and Distribution

Wal-Mart
02.2014 - 05.2016

Grill Leader, Maintenance

Burger king
08.2013 - 02.2014

Lead Line Processor

BC natural chicken
09.2012 - 07.2013

Grill Leader, Maintenance

McDonalds
08.2009 - 05.2012

Processing returns and Receiving materials

Ingram Micro
07.2008 - 01.2009

Deli member, cashier, and stockman

Giant foods
02.2005 - 07.2008

High school Diploma - undefined

Northern Lebanon

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Craig Hoffman