Craig Hood
Dummer,NH
Summary
Experienced mechanic and CNC machine operator with a track record of enhancing processes and driving efficiency. Recognized for strong collaboration and preventive maintenance skills, ready to contribute to organizational goals.
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
32
32
years of professional experience
Work History
CNC Machine Operator
3D Solutions
Berlin, NH
11.2021 - 04.2026
- Operated CNC machinery to produce precision components adhering to strict specifications
- Interpreted technical drawings and blueprints to ensure accurate machine setup
- Conducted routine maintenance on CNC equipment, enhancing operational efficiency
- Collaborated with team members to streamline production processes and reduce downtime
Mechanic/Delivery Driver/Maintenance Technician
Absolute Power Sports
Gorham, NH
02.2012 - 11.2021
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed repairs on various types of motorcycles and ATVs, ensuring optimal performance.
- Collaborated with team members to streamline repair processes and enhance workflow efficiency.
- Mentored junior mechanics, providing guidance on complex repairs and safety protocols.
- Conducted routine maintenance checks, identifying potential issues before they escalated.
- Developed preventive maintenance schedules to minimize downtime for customers' vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
Bodyshop/salvage Manager
White Mountain Auto
Whitefield, NH
12.2007 - 02.2012
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Developed training programs to enhance team performance and knowledge retention.
- Implemented inventory management systems, reducing stock discrepancies and improving accuracy.
- Streamlined processes to enhance customer satisfaction and response times.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Truck Driver
Hoods Trucking
Dummer NH
02.1994 - 02.2007
- Operated heavy-duty trucks safely over long distances, ensuring timely deliveries.
- Maintained accurate logs of hours worked, mileage driven, and fuel consumption.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Navigated routes efficiently, optimizing delivery schedules and minimizing delays.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Strengthened relationships with clients by providing exceptional service and timely communication.
Automotive Service Writer
Littleton Chevrolet
Littleton NH
02.1997 - 10.1997
- Facilitated communication between customers and technicians to ensure service accuracy and satisfaction.
- Managed service appointments, optimizing workflow to enhance customer experience.
- Evaluated customer concerns and provided detailed repair estimates based on vehicle diagnostics.
- Developed service menus to streamline operations and improve transparency for customers.
- Collaborated with team members to optimize workflow, contributing to a more efficient service department.
- Advised management members on customer issues or mechanical repair problems.
- Answered service department phone and responded promptly to questions and messages.
- Ensured high-quality workmanship by communicating effectively with technicians regarding repairs and maintenance needs.
Education
High School Diploma -
Berlin High School
Berlin, NH06-1994
Skills
- Running machines
- Machine loading
- Coolant management
- Chip control
- Machine and tool maintenance
- Forklift operation
- Preventive Maintenance
Timeline
CNC Machine Operator
3D Solutions
11.2021 - 04.2026
Mechanic/Delivery Driver/Maintenance Technician
Absolute Power Sports
02.2012 - 11.2021
Bodyshop/salvage Manager
White Mountain Auto
12.2007 - 02.2012
Automotive Service Writer
Littleton Chevrolet
02.1997 - 10.1997
Truck Driver
Hoods Trucking
02.1994 - 02.2007
High School Diploma -
Berlin High School