Craig Hoover
Avon Lake,OH
Summary
Dynamic business owner with extensive experience at Halpro Fire Service & Sales, excelling in fire safety compliance and client relationship management. Successfully developed marketing strategies that significantly boosted profit margins through effective vendor negotiations. Proven track record in staff training and performance supervision, driving operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Owner
Halpro Fire Service & Sales
Avon Lake, Ohio
01.2025 - 08.2025
- Managed daily operations of fire service and sales activities.
- Oversaw customer inquiries and provided timely product information.
- Coordinated service appointments for fire safety equipment inspections.
- Maintained inventory levels of fire safety products and equipment.
- Developed and executed marketing strategies to promote services offered.
- Trained staff on safety protocols and customer service best practices.
- Ensured compliance with industry regulations and safety standards.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Identified new opportunities for growth, expansion, and diversification.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Education
High School Diploma -
Euclid High School
Euclid, OH06-1991
Skills
- Fire safety compliance
- Product inventory management
- Marketing strategy development
- Customer service
- Staff training
- Client relationship management
- Vendor negotiation
- Performance supervision
- Negotiation
Accomplishments
- Cleveland Clinic Vendor of the month.
Timeline
Owner
Halpro Fire Service & Sales
01.2025 - 08.2025
High School Diploma -
Euclid High School
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